Subject: Note Added - [#4621842] Late refund
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 19 Jul 2022 04:51:33 +0000

Hi ,    Kasim | ECOM added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4621842    Subject:  Late refund   Requester: nona    Note Content:   <div class="WordSection1">
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<div class="MsoNormal"><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:#1F4E79'>Below shipment already collected from customer in salalah. Shipment in transit to MCT,</span></div>
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<span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:#1F3864'>Regards,</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F3864'></span>
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<div class="MsoNormal"><b><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:#1F3864;mso-fareast-language:EN-IN'>Kasim Mohammed</span></b></div>
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<span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:#1F3864;mso-fareast-language:EN-IN'>Operations </span><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:#1F3864'>- Elite Co.</span>
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<span lang="EN-IN" style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:#1F3864'> </span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F3864'><img width="104" height="50" id="Picture_x0020_2" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzM2MTQ4OTQ0MCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.T_lKjuevUbbSTTDwYvE-MjSv-bzAQFWo2dvP8RrnOxs" data-id="2043361489440" alt="cid:[email-masked]"></span><span lang="EN-IN" style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:#1F3864'></span>
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<b><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:#1F3864;mso-fareast-language:EN-IN'>T  </span></b><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:#1F3864;mso-fareast-language:EN-IN'>+968 24 442800</span>
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<b><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:#1F3864;mso-fareast-language:EN-IN'>M </span></b><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:#1F3864;mso-fareast-language:EN-IN'>+968 96 342995</span>
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<b><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:#1F3864'>W </span></b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F4E79'><a href="https://www.elite-co.com/" target="_blank" rel="noreferrer"><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:#1F3864'>elite-co.com</span></a></span><u><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:#1F3864'></span></u>
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<div>From:<span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> Centrepoint [mailto:[email-masked]] <br><b>Sent:</b> 19 July, 2022 6:29 AM<br><b>To:</b> [email-masked]<br><b>Cc:</b> [email-masked]<br><b>Subject:</b> Fwd: [#4621842] - Late refund</span>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'>Hi Team,<br><br>Kindly any update us on the below, thank you for your help!<br><br>Regards,<br>M.Murshed</span></div>
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<span style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'>On Sun, 17 Jul at 2:50 PM <span class="separator">, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote: </span></span><span class="separator"></span>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'>Hi Team,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'>Please assist us on this.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'>Order id: 1677151886</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'>Order date: Jul 4, 2022</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'>AWB: 5031100179</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'>RMA: 1002868659</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'>Item id: 164073845 </span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'>Issue description: The customer said that she handed the item to the courier, and as per the warehouse the item did not reach our warehouse, so please check if the item was collected and if so, please return it to the warehouse so that we can process the refund.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'>Thanks for your help!</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'>Regards,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'>Aya.</span></div>
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<span style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'><br></span><span style='font-size:1.0pt;font-family:"fdtktid","serif";color:white'>4621842:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI","sans-serif"'> </span>
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