Subject: New Reply Received - Hello
From: Splash <[email-masked]>
To: [email-masked]
Date: Tue, 19 Jul 2022 03:26:12 +0000

Hi Mohammed Murshed,  The customer has responded to the ticket.  Hello  Ticket comment <div dir="auto">It's ok thanks for letting me know, can I cancel the return request please? </div>
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<div>On Tue, Jul 19, 2022, 7:16 AM Splash &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Monica,</div>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div>We sincerely apologize for any inconvenience caused to you.</div>
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<div dir="ltr">We are truly sorry to hear that you wish to exchange the items due to a sizing issue however, we do not have an exchange option available online at this time.</div>
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<div dir="ltr">With reference to order number 9578845633,we can see there is a return request created and our courier team will collect the item with in 3-5 working days where you can track your return request using this tracking RP071822002223 number in this link </div>
<div dir="ltr"><a href="https://www.fareye.co/track.html?com_code=lmg&amp;pm_Id=493&amp;thex=ffffff&amp;track_page_version=V2&amp;&amp;tracking_number=" rel="noreferrer" target="_blank">https://www.fareye.co/track.html?com_code=lmg&amp;pm_Id=493&amp;thex=ffffff&amp;track_page_version=V2&amp;&amp;tracking_number=</a></div>
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<div>Feel free to get in touch with us for further assistance.</div>
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<div>Your Friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4632155