Subject: Ticket Assigned - Conversation with hi
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 18 Jul 2022 06:05:18 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0509771390            09:54 AM, 18th Jul                     hi                    My Query is that           09:54 AM, 18th Jul                   Mohammed                    Hi , Good morning, thank you for contacting us. I'm Mohammed .I will be happy to help you.           09:54 AM, 18th Jul                     hi                    if I purchase the below item online, would it be possble to return it           09:54 AM, 18th Jul                     hi                    https://www.maxfashion.com/ae/en/Women/Clothing/Lingerie/Shapewear/MAX-Textured-Shaping-Vest-with-Scoop-Neck/p/163461227           09:54 AM, 18th Jul                   Mohammed                   Please allow me a moment to check this for you.           09:56 AM, 18th Jul                     hi                    SURE           09:56 AM, 18th Jul                   Mohammed                   This is non returnable items.           09:59 AM, 18th Jul                   Mohammed                   Is there anything else may I assist you?           10:01 AM, 18th Jul                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:04 AM, 18th Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4629033