Subject: Note Added - [#4468624] Voucher not working
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 18 Jul 2022 04:53:38 +0000

Hi ,    Shaileshkumar Bhadra added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4468624    Subject:  Voucher not working   Requester: Zainab Sohail    Note Content:   <div class="WordSection1">
<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Dear CX Team,</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>This is a Shukran based promotion where customer can get this discount in store upon presenting the SMS received to the cashier. Kindly request customer to visit any
 nearest Babyshop store if the offer is not expired.</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Thanks &amp; Regards</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Shailesh</span></div>
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<div>From: Ankkur Gupta &lt;[email-masked]&gt; <br>
<b>Sent:</b> Monday, July 18, 2022 1:00 AM<br>
<b>To:</b> Babyshop &lt;[email-masked]&gt;; Jaquiline Guzman &lt;[email-masked]&gt;; Shaileshkumar Bhadra &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#4468624] - Voucher not working</div>
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<div class="MsoNormal">Hi <a id="OWAAM75536F12BC4F4573AD30C8969FFD6744" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Babyshop</span></a>,</div>
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<div class="MsoNormal">Please mark to concerned team. </div>
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<a id="OWAAM710D46DA803445EEA609A0DA89C165C3" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Jaquiline Guzman</span></a>
<a id="OWAAM47B76FE059484785BDACEBA535DDF2D1" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Shaileshkumar Bhadra</span></a>,</div>
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<div class="MsoNormal">FYI</div>
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<div class="MsoNormal">Regards,</div>
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<div class="MsoNormal">Ankur</div>
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<b>From:</b> Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Thursday, 14 July 2022 6:01 AM<br>
<b>To:</b> Ankkur Gupta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#4468624] - Voucher not working</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
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Please assist to get the below closed asap.<br>
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Thank you for your help!<br>
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Regards,<br>
M.Murshed</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">On Wed, 6 Jul at 5:24 PM
<span class="separator">, Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Ankur,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hope you are doing well.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Kindly check the attached image which customer has shared for a voucher they received via SMS notifications.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Voucher Code: 180177500540522</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">As per the notification customer is supposed to receive AED 50 off on purchase of AED 150 or more on Babyshop. We raised Jira to check the same here -
<a href="https://landmark.atlassian.net/browse/REL-156671" rel="noreferrer">https://landmark.atlassian.net/browse/REL-156671</a>.. They have advised us that this code does not exits in hybris and needs to be checked with concept.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Kindly assist to loop in the concerned to check regarding this. Appreciate your assistance to get this resolved.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Thank you for your help!</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Apoorv</span></div>
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</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>4468624:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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