Subject: Ticket Assigned - Conversation with wishah azeem
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 15 Jul 2022 10:20:07 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with wishah azeem wishah azeem                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  wishah azeem Bot:  Hi Wishah Azeem ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0503814200            02:09 PM, 15th Jul                   Mohammed                    Hi Wishah, Good Afternoon, thank you for contacting us. I'm Mohammed .I will be happy to help you.           02:10 PM, 15th Jul                     wishah azeem                    I wanted to return and product i bought on full price.. although now its on sale. I wanted to make sure If I'll get the original price refund?           02:10 PM, 15th Jul                   Mohammed                   Could you please share your order number so that I can assist you further?           02:11 PM, 15th Jul                     wishah azeem                    9578245590           02:12 PM, 15th Jul                   Mohammed                   The amount will be refund           02:12 PM, 15th Jul                     wishah azeem                    The same original amount right?           02:13 PM, 15th Jul                   Mohammed                   After return the item to original payment method           02:13 PM, 15th Jul                     wishah azeem                    Aed 269           02:13 PM, 15th Jul                     wishah azeem                    Aed 269 will be returned?           02:14 PM, 15th Jul                   Mohammed                   Only the amount which detected from your card as you use this voucher in the order and the amount not refunded.           02:14 PM, 15th Jul                     wishah azeem                    I dont understand you           02:15 PM, 15th Jul                     wishah azeem                    Okay thanks           02:16 PM, 15th Jul                   Mohammed                   There will be 263.00 AED will be refunded           02:16 PM, 15th Jul                   Mohammed                   And 50.00 AED Non Refunded Voucher           02:16 PM, 15th Jul                   Mohammed                   Is there anything else may I assist you?           02:16 PM, 15th Jul                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:18 PM, 15th Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4620411