Subject: New Reply Received - Late collection
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 15 Jul 2022 07:10:30 +0000

Hi Mohammed Murshed,  The customer has responded to the ticket.  Late collection  Ticket comment <div>Hi,</div>
<div>
<br>
</div>
<div>As discussed on several occasions! </div>
<div>There is NO missed call on my phone. No missed what’s app calls or any texts!</div>
<div>
<br>
</div>
<div>It’s also impossible to go to my apartment as I need to buzz you entrance! So no1 can visit my apartment without contacting me! </div>
<div>And makes no sense why someone would drive to apartment and then not call me?!</div>
<div>
<br>
</div>
<div>This is now 15 days, are you saying someone has called me numerous times and still no reply?</div>
<div>No possible as my mobile is a business phone and everyone else can get through to me. So I do not accept you reply!</div>
<div>
<br>
</div>
<div>Please get this resolved asap! It is NOT MY PLACE TO KEEP CONTACTING YOU EVERY couple of days!! </div>
<br>
<hr style="display:inline-block;width:98%">
<div id="divRplyFwdMsg" dir="ltr"><font style="font-size:11pt" color="#000000"><b></b></font></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> 15 July 2022 7:37 AM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#4594592] - Late collection
</div>
<div> </div>

<div>
<div style="font-size:14px">
<div style="font-size:14px">
<div dir="ltr">
<div dir="ltr">Hi Karen,<br>
<br>
Thank you for contacting us, and giving us the opportunity to serve you.<br>
<br>
Please note that we have been informed by the concerned team that they have called you multiple times but there is no response from your side, Driver also went to your address but no one opened the door.<br>
<br>
We kindly ask you to accept the delivery agent calls so the collection can be done as soon as possible.<br>
<br>
Thank you for your cooperation and your understanding.<br>
<br>
Do not hesitate to contact us if you have any other inquiries.<br>
<br>
Your Friends,<br>
The Support Team.</div>
</div>
</div>

</div>
</div>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4594592