Subject: Ticket Assigned - Conversation with toqir qayyum
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 13 Jul 2022 08:58:58 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with toqir qayyum toqir qayyum                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  toqir qayyum Bot:  Hi Toqir Qayyum ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0564872343            12:47 PM, 13th Jul                     toqir qayyum                    I have ordered a dress size 16           12:48 PM, 13th Jul                     toqir qayyum                    I am afraid if its not ok to me i can return?           12:48 PM, 13th Jul                   Mohammed                   Hi Toqir, Good Afternoon, thank you for contacting us. I'm Mohammed .I will be happy to help you.           12:48 PM, 13th Jul                     toqir qayyum                    Or otherwise i will cancel the order           12:48 PM, 13th Jul                     toqir qayyum                    I have ordered a dress size 16           12:48 PM, 13th Jul                   Mohammed                   Could you please share your order number so that I can assist you further?           12:49 PM, 13th Jul                     toqir qayyum                    I am afraid if its not ok to me i can return           12:49 PM, 13th Jul                     toqir qayyum                    Thank you for your order. Order 9578300944 for Essence Gloss and Roll Gel Nai... +5more item(s) for AED  113.0 is confirmed. Expect delivery by 14-07-2022.           12:49 PM, 13th Jul                     toqir qayyum                    Return pickup from home is free?           12:49 PM, 13th Jul                     toqir qayyum                    I have ordered to home delivery           12:50 PM, 13th Jul                     toqir qayyum                    ??           12:50 PM, 13th Jul                     toqir qayyum                    ??           12:51 PM, 13th Jul                     toqir qayyum                    There?           12:51 PM, 13th Jul                     toqir qayyum                    ??           12:52 PM, 13th Jul                     toqir qayyum                    Waiting           12:52 PM, 13th Jul                   Mohammed                   Thank you for sharing the order details. Please allow me a moment to check this for you.           12:52 PM, 13th Jul                   Mohammed                   Please share the item name that we can check if the item returnable or non returnable           12:53 PM, 13th Jul                     toqir qayyum                    Sustainable Striped           12:54 PM, 13th Jul                   Mohammed                   This item returnable item.           12:56 PM, 13th Jul                   Mohammed                   Is there anything else may I assist you?           12:56 PM, 13th Jul                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:58 PM, 13th Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4613755