Subject: Note Added - [#4511117] refund issue
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 13 Jul 2022 06:01:20 +0000

Hi ,    Ritesh Sharma added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4511117    Subject:  refund issue   Requester: SfS _    Note Content:   <div class="WordSection1">
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<div class="MsoNormal">Thanks and Regards,</div>
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<div>From: Centrepoint &lt;[email-masked]&gt; <br>
<b>Sent:</b> Wednesday, July 13, 2022 6:59 AM<br>
<b>To:</b> Ritesh Sharma &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#4511117] - refund issue</div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
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Kindly any update us on the below, thank you for your help!<br>
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Regards,<br>
M.Murshed</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">تشغيل الأثنين, 11 يوليو في 8:31 ص
<span class="separator">, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; كتب:
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system"><br>
Problem Statement: Refund Follow Up<br>
Order ID: 8170422364<br>
Tracking ID: RP0519220005946<br>
RMA : 1002620520<br>
Amount: KWD12.90<br>
Required Assistance: Refund approval<br>
Issue Discretion:  The customer confirmed that he returned the item "164063701 - - Duchini Men's Textured Cross Strap Slip-On Sandals" Along the returned items under the tracking ID RP0519220005946. But the WH updated us that they did not receive the item,
 Please provide us the refund approval so that we can process the manual refund</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">The customer contacted us regarding this issue on 18 Jun 2022. <br>
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Customer is shopping with us since 12/9/21  and has 7 completed. The item which customer confirmed returning  is worth KWD12.90.<br>
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Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Bahashwan.</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">تشغيل السبت, 18 يونيو في 2:25 ص
<span class="separator">, SfS _ &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; كتب:
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">refund issue </span></div>
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</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">4511117:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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