Subject: Ticket Assigned - Conversation with ishara
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 11 Jul 2022 02:00:02 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ishara ishara                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  ishara Bot:  Hi Ishara ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0523152587            06:46 PM, 27th May                   Aya                   Hello Ishara, I am Aya, thank you for contacting us. how may I help you today.           06:47 PM, 27th May                     ishara                    Hi Aya           06:47 PM, 27th May                     ishara                    Well I’ve requested for a return for my last order           06:48 PM, 27th May                     ishara                    And am still waiting for someone to come and collect the items           06:48 PM, 27th May                   Aya                   Could you please share your order number so that I can assist you further?           06:49 PM, 27th May                     ishara                             06:49 PM, 27th May                     ishara                    9570356338           06:49 PM, 27th May                   Aya                   Could you please confirm your contact number           06:51 PM, 27th May                     ishara                    0523152587           06:51 PM, 27th May                   Aya                   We sincerely apologize for any inconvenience caused,   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.  We request you to please allow us some time so we can work on this and do the needful.           06:52 PM, 27th May                   Aya                   We will contact you through your email within 24 hours           06:52 PM, 27th May                   Aya                   Is there anything else may I assist you?           06:52 PM, 27th May                     ishara                    Thank you           06:53 PM, 27th May                     ishara                    As of now that’s all Aya           06:53 PM, 27th May                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4409493