Subject: Ticket Assigned - Conversation with vishnu
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 08 Jul 2022 05:02:03 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with vishnu vishnu                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  vishnu Bot:  Hi Vishnu ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer 
 may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0567451392            09:00 PM, 06th Jul                   Mazen                   Hi Vishnu, thank you for contacting us. This's Mazen We would be happy to help you.           09:02 PM, 06th Jul                     vishnu                    Hi           09:02 PM, 06th Jul                     vishnu                    I had requested for return items           09:02 PM, 06th Jul             
         vishnu                    Till now its not picked up           09:02 PM, 06th Jul                   Mazen                   Could you please share your order number so that I can assist you further?           09:03 PM, 06th Jul                     vishnu                    9575192897           09:05 PM, 06th Jul                   Mazen                   Thank you for sharing the order details. Please allow me a moment to check this for you.           09:06 PM, 06th Jul                     vishnu                    K           09:07 PM, 06th Jul                   Mazen                   Could you please confirm is this your correct phone number 971567451392?           09:07 PM, 06th Jul                     vishnu                    Yes           09:08 PM, 06th Jul                   Mazen                   Please provide us with your full address so we can assist you further           09:08 PM, 06th Jul                     vishnu                    Villa 41, Jebel dhannah, Al 
 Mushrif, Abu dhabi           09:09 PM, 06th Jul                   Mazen                   Please be assured as we have now escalated this issue to our concerned team to collect the items ASAP           09:10 PM, 06th Jul                     vishnu                    Ok           09:10 PM, 06th Jul                   Mazen                   Do you have any another inquiry can i help you with ?           09:10 PM, 06th Jul                     vishnu                    No           09:11 PM, 06th Jul                     vishnu                    Thanks           09:11 PM, 06th Jul                   Mazen                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:11 PM, 06th Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4594158