Subject: New Reply Received - Refund not initiated
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 07 Jul 2022 06:04:02 +0000

Hi Mohammed Murshed,  The customer has responded to the ticket.  Refund not initiated  Ticket comment <div dir="ltr">The pickup person collected all three items from me. There were 2 bags and 1 blue dress. When ever there is return of more than 1 item and even if 1 item is missing the person do not collect the whole order, then how come there is only one item? The total refund amount is 450aed. kindly do the needful at the earliest. It is already too late. </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, Jul 4, 2022 at 12:10 PM Centrepoint &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr"><div dir="ltr">
<div>Hi Mariam ,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.<br><br>We sincerely apologize for any inconvenience caused, <br><br>
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<div dir="ltr">With reference to order number 9574970360,we would like to inform you that we have processed the refund of amount (AED 183.4163) on (02/07/2022) and the amount you paid online will be refunded back to your original payment method within 7- 14 working days.</div>
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<div dir="ltr">As we receive only one item under the tracking number RP062222002440.</div>
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<div>We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.</div>
<div><br></div>
<div>Your Friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4564880