Subject: Ticket Assigned - Conversation with hello
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 06 Jul 2022 06:08:52 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hello hello                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hello Bot:  Hi Hello ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something? You can do it in 2 easy ways.   1. Request a return online from your account. 2. Email customer care for a pick-up at [email-masked]   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0504975862            09:54 AM, 06th Jul                   Mohammed                    Hi , Good Afternoon, thank you for contacting us. I'm Mohammed .I will be happy to help you.           09:55 AM, 06th Jul                     hello                    hello!           09:56 AM, 06th Jul                     hello                    i had ordered some beachwear for women           09:56 AM, 06th Jul                     hello                    i wanted to know why can't i return it?           09:57 AM, 06th Jul                     hello                    while ordering, on the product page it did not say no returns           09:57 AM, 06th Jul                     hello                    this is a bit unfair           09:57 AM, 06th Jul                   Mohammed                   Could you please share your order number so that I can assist you further?           09:57 AM, 06th Jul                     hello                    9577345599           09:59 AM, 06th Jul                   Mohammed                   Thank you for sharing the order details. Please allow me a moment to check this for you.           09:59 AM, 06th Jul                     hello                    i am talking about the swimsuits           10:00 AM, 06th Jul                   Mohammed                   Please note that all the underwear items are non returnable item.           10:03 AM, 06th Jul                   Mohammed                   And those items  non returnable item.           10:05 AM, 06th Jul                   Mohammed                   Is there anything else may I assist you?           10:05 AM, 06th Jul                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:08 AM, 06th Jul                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4590070