Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 07 Feb 2021 10:50:27 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi I’m missing an item also one of my items arrived damaged           02:34 PM, 07th Feb                     User                    who do I talk to for this?           02:34 PM, 07th Feb                   Mohammed                   Hi, Thank you for contacting us. How may I help you?           02:34 PM, 07th Feb                     User                    This is the damaged item           02:35 PM, 07th Feb                     User                    This is the missing item           02:36 PM, 07th Feb                   Mohammed                   Could you please share your order number so that I can assist you further?           02:38 PM, 07th Feb                     User                    Items from Order 9633230674 AWB FP020421001811           02:39 PM, 07th Feb                   Mohammed                   we request you to provide us sometime to ckeck your order.           02:42 PM, 07th Feb                     User                    This is really damaged           02:43 PM, 07th Feb                     User                    Ok thank you           02:43 PM, 07th Feb                   Mohammed                   We sincerely apologize for any inconvenience caused,   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.           02:45 PM, 07th Feb                     User                    thank you so so much. And the missing item to?           02:46 PM, 07th Feb                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:50 PM, 07th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2067313