Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 07 Feb 2021 10:32:39 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    I ordered a wycon cosmetic powder but it came all broken I need replacement           02:07 PM, 07th Feb                   Mohammed                   Hi, Thank you for contacting us. How may I help you?           02:08 PM, 07th Feb                     User                    I ordered wycon cosmetic powder but it came broken           02:08 PM, 07th Feb                     User                    i need replacement this not good           02:08 PM, 07th Feb                     User                             02:09 PM, 07th Feb                     User                    Just now it came like that           02:09 PM, 07th Feb                     User                    Somebody talk to me           02:10 PM, 07th Feb                     User                    Helloooo           02:11 PM, 07th Feb                   Mohammed                   Could you please share your order number so that I can assist you further?           02:12 PM, 07th Feb                     User                    LM4533750199           02:12 PM, 07th Feb                   Mohammed                   we request you to provide us sometime to ckeck your order.           02:15 PM, 07th Feb                     User                    How long when they just delivered a few minutes ago           02:16 PM, 07th Feb                   Mohammed                   you can replace the iteam in neast store of life style           02:20 PM, 07th Feb                   Mohammed                   or Centrepoint           02:22 PM, 07th Feb                   Mohammed                   Do you have any other questions I can help you with?           02:22 PM, 07th Feb                     User                    Why can’t you send replacement           02:23 PM, 07th Feb                   Mohammed                   I would like to inform you that you can exchange Lifestyle products only in our nearest stores. You can retrieve the products within 14 days through one of the following options: 1- You can call the customer support team at  to book an appointment to receive the returned product. 2- You can also book an appointment to receive the returned product online by logging in to your account and going to the order book, then click on "order number" from this page (https://www.lifestyleshops.com), and choose the products That you want to return. 3- You can visit the nearest Lifestyle branch and return the product to the branc           02:27 PM, 07th Feb                   Mohammed                   Do you have any other questions I can help you with?           02:28 PM, 07th Feb                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:32 PM, 07th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2067213