Subject: Ticket Assigned - need escalation
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 05 Feb 2021 08:49:48 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  need escalation User                    hai good morning           12:35 PM, 05th Feb                     User                    i ordered online... then they delivered it yesterday.... delivery man not give invoice           12:35 PM, 05th Feb                     User                    then now  i return some of my item bcoz its small size.... how i return if i dont have invoice           12:37 PM, 05th Feb                   Mohammed                   Hi, Thank you for contacting us. How may I help you?           12:37 PM, 05th Feb                   Mohammed                   colud you share with us your order number?           12:38 PM, 05th Feb                     User                             12:38 PM, 05th Feb                     User                    this           12:39 PM, 05th Feb                   Mohammed                   could you please send a clear ph
 oto or the order number           12:39 PM, 05th Feb                     User                    4533018625           12:40 PM, 05th Feb                   Mohammed                   we request you to provide us sometime to ckeck your order.           12:40 PM, 05th Feb                     User                    ok           12:41 PM, 05th Feb                     User                    bcoz delivery man come now to take my return items           12:42 PM, 05th Feb                   Mohammed                   As it show in our system the return request has been done for this items           12:42 PM, 05th Feb                   Mohammed                   Solid Sandals with Bow Applique           12:42 PM, 05th Feb                   Mohammed                   Textured Floaters with Hook and Loop Closure           12:42 PM, 05th Feb                   Mohammed                   and our courier team will come to collect with in 2-3 working days           12:43 PM, 05th Feb               
       User                    yes.. i want to know my invoice number           12:44 PM, 05th Feb                     User                    bcoz need in shukran app for claim the points           12:44 PM, 05th Feb                   Mohammed                   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.           12:45 PM, 05th Feb                   Mohammed                   Do you have any other questions I can help you with?           12:47 PM, 05th Feb                     User                    nothing else           12:48 PM, 05th Feb                     User                    thank u           12:48 PM, 05th Feb                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:49 PM, 05th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk
 /tickets/2059148