Subject: New Reply Received - Re: Your refund is on its way
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 03 Feb 2021 14:00:24 +0000

Hi Mohammed Murshed,  The customer has responded to the ticket.  Re: Your refund is on its way  Ticket comment <div dir="auto">HOW CAN THIS BE RESOLVED WHEN ALL YOU DID IS TO INFORM ME THAT YOUR TEAM IS WORKING ON THIS CASE AND I HAVEN'T RECEIVED MY REFUND YET???? ARE YOU KIDDING ME??? THIS IS THE FIRST TIME I AM SHOPPING ONLINE WITH CENTREPOINT AND THIS IS SO FRUSTRATING!!! ON THE OTHER ONLINE STORE, DELIVERY IS SO FAST AS WELL AS THE PICK UP OF RETURNED ITEMS, THE PROCESS AND THE REFUND!!! <div dir="auto"><br></div>
<div dir="auto">REFUND MY MONEY BACK ASAP. </div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, 3 Feb 2021, 4:47 pm Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div dir="ltr">
<div>Hi Reina Lim,<br><br><br><br>
</div>
<div>Your friends,</div>
<div>The Centrepoint Support Team</div>
<div>  
</div>
<div>
  <div style="width:100%;font:13px 'Helvetica Neue',Helvetica,Arial,sans-serif">
      <hr style="height:0;border:0;margin-top:20px;border-top:1px solid #ccc">
    <span style="font-family:Arial,sans-serif;color:#333;font-weight:bold">
      <div> How would you rate your overall experience?</div>
    </span>
    <table cellspacing="0" cellpadding="0" style="table-layout:fixed;margin-top:10px">
    <tbody>
<tr>
            <td style="width:14.28%;border-right:2px #fff solid;padding:0;height:8px;background-color:#4e8d00"></td>
            <td style="width:14.28%;border-right:2px #fff solid;padding:0;height:8px;background-color:#f1db16"></td>
            <td style="width:14.28%;border-right:2px #fff solid;padding:0;height:8px;background-color:#e7340f"></td>
    </tr>
    <tr>
          <td style="width:14.28%;border-right:2px #fff solid;text-align:center;padding:16px 0px;background-color:#e6efdd">
            <a href="https://helpae.centrepointstores.com/support/custom_surveys/26d13d5af42ee45c2462f8cee887432b/extremely_happy/new" rel="noreferrer" style="margin:0;padding:5px;text-decoration:none;display:block" target="_blank">Extremely satisfied</a>
          </td>
          <td style="width:14.28%;border-right:2px #fff solid;text-align:center;padding:16px 0px;background-color:#fdfae2">
            <a href="https://helpae.centrepointstores.com/support/custom_surveys/26d13d5af42ee45c2462f8cee887432b/neutral/new" rel="noreferrer" style="margin:0;padding:5px;text-decoration:none;display:block" target="_blank">Neither satisfied nor dissatisfied</a>
          </td>
          <td style="width:14.28%;border-right:2px #fff solid;text-align:center;padding:16px 0px;background-color:#fce3e0">
            <a href="https://helpae.centrepointstores.com/support/custom_surveys/26d13d5af42ee45c2462f8cee887432b/extremely_unhappy/new" rel="noreferrer" style="margin:0;padding:5px;text-decoration:none;display:block" target="_blank">Extremely dissatisfied</a>
          </td>
    </tr>
  </tbody>
</table>
  </div>
</div>

<br> </div>
<br>

</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2050603