Subject: Note Added - [#1988172] Delivery
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 18 Jan 2021 16:27:04 +0000

Hi ,    Shakeeb Arsalan added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1988172    Subject:  Delivery   Requester: Mona Al-Ghamdi    Note Content:   <div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
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<span class="inserted-agents fr-deletable fr-tribute" id="inserted-agents-id-1">@Mohammed Murshed</span>  <br><br>Why are you escalating the cases directly on zimbra ??</div>
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<div dir="ltr">You should escalate on freshdesk and do the needed follow ups before raising on zimbra </div>
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