Subject: Email was not delivered to [email-masked]
From: Splash <[email-masked]>
To: [email-masked]
Date: Fri, 15 Jan 2021 10:30:00 +0000

Hi Mohammed Murshed,  
  The following message composed by you on ticket 1988176 failed to reach the recipient [email-masked]. 
  Reason: "Message bounced - Temporary error.  "
  Message content:  Hi Amr,     Thank you for reaching out to us and giving us the opportunity to serve you.   We see that you want us to cancel your order. Unfortunately, we won't be able to cancel your order at the moment as your order is in transit and is with the courier now. However, we would request you to not accept the delivery of your order.    Also if you receive a call from the courier agent, we request you to inform him to cancel the delivery.         Once the order will return back to warehouse we will process the refund for the same as soon as possible.     Feel free to get in touch with us for further assistance.      Your Friends,  The Support Team