Subject: Ticket Assigned - Defected product received
From: Lifestyle <[email-masked]>
To: [email-masked]
Date: Wed, 06 Jan 2021 12:37:28 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Defected product received Hi,
Please find attached the invoice for the products received. The products
were received on 9th December,  after which unfortunately we suffered from
covid and were hospitalised, the products were opened yesterday and the
budha candleholder mould wad broken. The box was packed and in no ways was
mishandled. I am sending the picture of the broken piece and the invoice.
Kindly look into it, and would appreciate your help into it.
Looking forward for your reply.

Thanks

 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1962352