Subject: New Reply Received - Re: Your products are on the way
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 04 Jan 2021 18:59:51 +0000

Hi Mohammed Murshed,  The customer has responded to the ticket.  Re: Your products are on the way  Ticket comment <div>Hi,</div>
<div id="yMail_cursorElementTracker_1609786737972">Didn't hear back from you.<br><br><div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div></div>
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<div>On Mon, 4 Jan 2021 at 19:42, Hafiz m. rizwan Sohail</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv4752959899"><div><div id="yiv4752959899">
<div id="yiv4752959899yMail_cursorElementTracker_1609778353600">I ordered below pant but I received a shirt instead of the below order: </div>
<div id="yiv4752959899yMail_cursorElementTracker_1609778346400">Iconic Solid Pants with Pockets and Button Closure</div>
<div id="yiv4752959899yMail_cursorElementTracker_1609778346400">Color: Brown</div>
<div id="yiv4752959899yMail_cursorElementTracker_1609778351345">Size: 9-10 yrs</div>
<div id="yiv4752959899yMail_cursorElementTracker_1609778442032">You can<div class="yiv4752959899yahoo-compose-assist-image-card yiv4752959899ymail-android-inline-img-container yiv4752959899ymail-card">
<img class="yiv4752959899inline-image-global yiv4752959899inlined-image-cid-3e0ea0d7-072d-4f1c-ac1b-250b788cb945" id="yiv4752959899ymail_attachmentId3e0ea0d7-072d-4f1c-ac1b-250b788cb945" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE4MDE4OTU0OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.Ask46mPAL_rYaJt5zOKSqaEMsHpc8huy51sYGRJu6ek" style="width:100%;max-width:800px"><br>
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<img class="yiv4752959899inline-image-global yiv4752959899inlined-image-cid-a770336e-3d55-4723-8149-ab2fbfc7a941" id="yiv4752959899ymail_attachmentIda770336e-3d55-4723-8149-ab2fbfc7a941" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE4MDE4OTU0OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.WUFCihycQYbdK2sKrnx9ui5wPIIQieUZSoiLUhzPC80" style="width:100%;max-width:800px"><br>
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<br><br> check pictures in the attachment.<br><br><div id="yiv4752959899ymail_android_signature"><a rel="noreferrer" id="yiv4752959899ymail_android_signature_link" target="_blank" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature">Sent from Yahoo Mail on Android</a></div> <br> <div class="yiv4752959899yqt1072957985" id="yiv4752959899yqt74577"><div class="yiv4752959899yqt8540976507" id="yiv4752959899yqt64927"><blockquote style="margin:0 0 20px 0"> <div style="font-family:Roboto, sans-serif;color:#6D00F6"> <div>On Mon, 4 Jan 2021 at 19:17, Babyshop</div>
<div>&lt;[email-masked]&gt; wrote:</div> </div> <div style="padding:10px 0 0 20px;margin:10px 0 0 0;border-left:1px solid #6D00F6"> <div id="yiv4752959899"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
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<div><span dir="ltr" style="font-size:14px">Hi Hafiz,</span></div>
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<div><span style="font-size:14px">Thank you for reaching out us.</span></div>
<div><span style="font-size:14px"><br></span></div>
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<div><span style="font-family:-apple-system, system-ui, Roboto, Arial, sans-serif;font-size:14px"> We are truly sorry to hear that you have received a different item than the one you originally ordered from our website. We will surely help you out with this.</span></div>
<div><span style="font-size:14px"><br></span></div>
<div><span style="font-family:-apple-system, system-ui, Roboto, Arial, sans-serif;font-size:14px"> We request you to please specify your order number and for which item you have received a wrong item along with its price so we can further assist you.</span></div>
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<div><span style="font-family:-apple-system, system-ui, Roboto, Arial, sans-serif;font-size:14px">We would also request you to provide us some snapshots of the wrong item you received.</span></div>
<div><span style="font-size:14px"><br></span></div>
<div><span style="font-family:-apple-system, system-ui, Roboto, Arial, sans-serif;font-size:14px"> We look forward to hearing from you.</span></div>
<div><span style="font-size:14px"><br></span></div>
<div><span style="font-family:-apple-system, system-ui, Roboto, Arial, sans-serif;font-size:14px"> Please note that this case will be automatically closed if we don't hear from you within 24 hours.</span></div>
<div><span style="font-size:14px"><br></span></div>
<div><span style="font-family:-apple-system, system-ui, Roboto, Arial, sans-serif;font-size:14px"> Your friends,</span></div>
<div><span style="font-family:-apple-system, system-ui, Roboto, Arial, sans-serif;font-size:14px"> The Support Team</span></div>
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</div></div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1955828