Subject: New Reply Received - Re: Your products are on the way
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 04 Jan 2021 16:42:50 +0000

Hi Mohammed Murshed,  The customer has responded to the ticket.  Re: Your products are on the way  Ticket comment <div id="yiv7412247264">
<div id="yMail_cursorElementTracker_1609778353600">I ordered below pant but I received a shirt instead of the below order: </div>
<div id="yMail_cursorElementTracker_1609778346400">Iconic Solid Pants with Pockets and Button Closure</div>
<div id="yMail_cursorElementTracker_1609778346400">Color: Brown</div>
<div id="yMail_cursorElementTracker_1609778351345">Size: 9-10 yrs</div>
<div id="yMail_cursorElementTracker_1609778442032">You can<div class="yahoo-compose-assist-image-card ymail-android-inline-img-container ymail-card">
<img id="ymail_attachmentId3e0ea0d7-072d-4f1c-ac1b-250b788cb945" class="inline-image-global inlined-image-cid-3e0ea0d7-072d-4f1c-ac1b-250b788cb945" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE4MDE0NDUzNiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.pJdoq7Zk3KP5WL_Knymj2yI5UKjSaG_tUXfj-1sZ9Mg" style="width:100%;max-width:800px"><br>
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<div class="yahoo-compose-assist-image-card ymail-android-inline-img-container ymail-card">
<img id="ymail_attachmentIda770336e-3d55-4723-8149-ab2fbfc7a941" class="inline-image-global inlined-image-cid-a770336e-3d55-4723-8149-ab2fbfc7a941" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE4MDE0NDUzNywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.dyCw_GfgaDWQOgEDoBiWovcj1mCDg4-4p7h9VHRxH3U" style="width:100%;max-width:800px"><br>
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<br><br> check pictures in the attachment.<br><br><div id="yiv7412247264ymail_android_signature"><a rel="noreferrer" id="yiv7412247264ymail_android_signature_link" target="_blank" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature">Sent from Yahoo Mail on Android</a></div> <br> <div class="yiv7412247264yqt8540976507" id="yiv7412247264yqt64927"><blockquote style="margin:0 0 20px 0"> <div style="font-family:Roboto, sans-serif;color:#6D00F6"> <div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, 4 Jan 2021 at 19:17, Babyshop</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding:10px 0 0 20px;margin:10px 0 0 0;border-left:1px solid #6D00F6"> <div id="yiv7412247264"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
<div class="yiv7412247264yqt1745737500" id="yiv7412247264yqtfd48141">
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<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">
<div class="yiv7412247264yqt1745737500" id="yiv7412247264yqtfd35703">
<div><span dir="ltr" style="font-size:14px">Hi Hafiz,</span></div>
</div>
<div><span style="font-size:14px"><br></span></div>
<div><span style="font-size:14px">Thank you for reaching out us.</span></div>
<div><span style="font-size:14px"><br></span></div>
<div></div>
<div><span style="font-family:-apple-system, system-ui, Roboto, Arial, sans-serif;font-size:14px"> We are truly sorry to hear that you have received a different item than the one you originally ordered from our website. We will surely help you out with this.</span></div>
<div><span style="font-size:14px"><br></span></div>
<div><span style="font-family:-apple-system, system-ui, Roboto, Arial, sans-serif;font-size:14px"> We request you to please specify your order number and for which item you have received a wrong item along with its price so we can further assist you.</span></div>
<div><br></div>
<div><span style="font-family:-apple-system, system-ui, Roboto, Arial, sans-serif;font-size:14px">We would also request you to provide us some snapshots of the wrong item you received.</span></div>
<div><span style="font-size:14px"><br></span></div>
<div><span style="font-family:-apple-system, system-ui, Roboto, Arial, sans-serif;font-size:14px"> We look forward to hearing from you.</span></div>
<div><span style="font-size:14px"><br></span></div>
<div><span style="font-family:-apple-system, system-ui, Roboto, Arial, sans-serif;font-size:14px"> Please note that this case will be automatically closed if we don't hear from you within 24 hours.</span></div>
<div><span style="font-size:14px"><br></span></div>
<div><span style="font-family:-apple-system, system-ui, Roboto, Arial, sans-serif;font-size:14px"> Your friends,</span></div>
<div><span style="font-family:-apple-system, system-ui, Roboto, Arial, sans-serif;font-size:14px"> The Support Team</span></div>
<div style="margin-bottom:0.0001pt"></div>
</div></div></div>

	

<div class="yiv7412247264yqt1745737500" id="yiv7412247264yqtfd38992">

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</div></div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1955828