Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 04 Jan 2021 11:43:45 +0000

Hi Mohammed Murshed,  The customer has responded to the ticket.  Returns  Ticket comment <div>Dear All,<br>
<br>
Kindly note that our team attempted the collection on the 15th of December, but the customer rejected the pickup attempt. <br>
<br>
Please advise further instructions. <br>
<br>
Best regards, 
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<br>
<span class="labelnormal"><span class="labelname_sf">Bassil Thayabeh</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
</div>

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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>4/1/2021 3:29 PM GMT+04:00<br>
<strong>To: </strong>[email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#1903720] - Returns<br>
 
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<div dir="ltr">Hi Team,<br>
<br>
Problem Statement:Late Collection<br>
Order Date :Nov 27, 2020<br>
Order ID:6248279329<br>
Tracking ID:SD000684424<br>
Assistance Required: Need Urgent Collection<br>
<br>
Issue Description: The return request was created on 12/4/20 and till now the item has not collected from the customer so kindly arrange the collection on priority basis.<br>
<br>
Regards,<br>
M.Murshe</div>

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<blockquote class="freshdesk_quote">On Fri, 25 Dec, 2020 at 3:04 AM <span class="separator">, Centrepoint &lt;[email-masked]&gt; wrote: </span>

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<div dir="ltr">
<div dir="ltr"><span class="separator">Hi Team,<br>
<br>
Problem Statement:Late Collection<br>
Order Date :Nov 27, 2020<br>
Order ID:6248279329<br>
Tracking ID:SD000684424<br>
Assistance Required: Need Urgent Collection</span></div>

<div dir="ltr">
<br>
<span class="separator">Issue Description: The return request was created on 12/4/20 and till now the item has not collected from the customer so kindly arrange the collection on priority basis.<br>
<br>
Regards,</span>
</div>

<div dir="ltr"><span class="separator">M.Murshe</span></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1903720