Subject: New Reply Received - Delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 02 Jan 2021 12:38:06 +0000

Hi Mohammed Murshed,  The customer has responded to the ticket.  Delivery  Ticket comment <div>Dear Team, <br>
<br>
Kindly note that the order has been set to be returned due to aging because it was pending for more than 7 days. <br>
<br>
Best regards <br>
 
</div>
<div>
<br>
<span class="labelnormal"><span class="labelname_sf">Lubna Shehadeh</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
</div>

<hr>
<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>2/1/2021 4:33 PM GMT+04:00<br>
<strong>To: </strong>[email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#1946209] - Delivery<br>
 
</div>
<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div dir="ltr">
<div> </div>
</div>

<div dir="ltr">Hi Team,</div>

<div dir="ltr"> </div>

<div dir="ltr">AWB:SD000816200</div>

<div dir="ltr"> </div>

<div dir="ltr"> </div>

<div dir="ltr">Kindly advice us how this case happend due to customer replay the calls and their was no replay from courier team for customer calls.</div>

<div dir="ltr"> </div>

<div dir="ltr">Regards,<br>
M.Murshed</div>

<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">On Sat, 2 Jan at 12:58 PM <span class="separator">, Centrepoint &lt;[email-masked]&gt; wrote: </span>

<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div dir="ltr">
<div dir="ltr"><span class="separator">Hi Team,<br>
<br>
Problem Statement: Deliver follow up<br>
Order Date :Dec 23, 2020<br>
Order ID:6257252806<br>
Tracking ID:SD000816200<br>
Assistance Required:Urgent Deliver</span></div>

<div dir="ltr">
<br>
<span class="separator">Issue Description: The order was shipped from our side on 12/23/20  but till now the order has not delivered to the customer due to no answer from  courier team for the customer calls and the customer said he answer the calls. so we request you to arrange a delivery on priority basis.<br>
<br>
Regards,<br>
M.Murshed</span>
</div>
</div>
</div>
<span class="separator"> </span>
</blockquote>
</div>
</div>
<br>
</div>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1946209