Subject: Ticket Assigned - Conversation with halo
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 02 Jan 2021 11:30:36 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with halo halo                    Bot:  Hi again! Bot:  Please enter your name Customer:  halo Bot:  Hi Halo ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  No Bot:  Thank you and do rate us for the service Customer:  Not Helpful Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +971568106859            11:42 AM, 17th Dec                     halo                    Before i wana to return but ni i wanna cance to return how           11:42 AM, 17th Dec                     halo                    Its ok about item           11:43 AM, 17th Dec                   Ishan                   Hi, Thank you for contacting us. My name is Ishan. I can see that you have contacted us regarding return process.           11:44 AM, 17th Dec                     halo                    Yes hallo           11:45 AM, 17th Dec                     halo                    I ordered 1 shirt but very big size,before iwanna to return,but now its ok i didn't want to return how,its ok ?           11:46 AM, 17th Dec                     halo                    But return in progress           11:47 AM, 17th Dec                   Ishan                   Kindly share us with the order id in order to assist you better           11:49 AM, 17th Dec                   Ishan                   We request you to please confirm us that you don't want to return this item.  Checked Shirt with Spread Collar and Long Sleeves           11:50 AM, 17th Dec                   Ishan                   As per your request, we have delted your return request for item (Checked Shirt with Spread Collar and Long Sleeves)           11:51 AM, 17th Dec                   Ishan                   It was a pleasure to assist you. Thank you for contacting us.           11:51 AM, 17th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1885932