Subject: Ticket Assigned - Conversation with hello my name is sylva abourjeily
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 02 Jan 2021 11:30:34 +0000

Hi Mohammed Murshed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with  hello my name is sylva abourjeily hello my name is sylva abourjeily                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hello my name is sylva abourjeily Bot:  Hi Hello My Name Is Sylva Abourjeily ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.    For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  00966543122228            09:19 AM, 17th Dec                   Ishan                   Hi Sylva, Thank you for contacting us. My name is Ishan. I can see that you have contacted us regarding return process.           09:24 AM, 17th Dec                   Ishan                   I'm not getting a response from you. Are we still connected?           09:27 AM, 17th Dec                   Ishan                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           09:29 AM, 17th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1885525