Subject: New Reply Received - Re: ﻿Sorry, your order was not processed
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 01 Jan 2021 15:44:48 +0000

Hi Mohammed Murshed,  The customer has responded to the ticket.  Re: Sorry, your order was not processed   Ticket comment <div dir="auto" style="direction: ltr; margin: 0; padding: 0; font-family: sans-serif; font-size: 11pt; color: black">
This is not fair<br>
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Since the amount already debited from my account . If its not credited in your account you can proceed as cash on delivery. I need this product urgently
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Get <a href="https://aka.ms/ghei36" rel="noreferrer">Outlook for Android</a>
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<div>From: Max &lt;[email-masked]&gt;<br>
<b>Sent:</b> Friday, January 1, 2021 6:25:30 PM<br>
<b>To:</b> Santhosh Kumar &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#1944748] - Re: Sorry, your order was not processed
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<div>Hi,</div>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">We sincerely apologize for the inconvenience caused to you however, we have checked and it appears that the order number: (6260086027 ) was not successfully placed. As we can see the amount was deducted from your bank account, we have already
 notified the payment gateway about the cancelled transaction so the amount can return to your account automatically.</div>
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<div>Please allow 3-5 business days for the amount to be released by your Bank. In the meantime you can go ahead and try placing a new order from our website directly or place a new order once you have received the amount back in your account.</div>
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<div>Hope this helps and have a great day! Stay Safe!</div>
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<div>Your Friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1944748