Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 03 Jan 2023 04:04:42 +0000

Hi Hamza Nomani,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto">Hi, <div dir="auto"><br></div>
<div dir="auto">Dear kindly check more attachment regarding missing screws issue. Kindly exchange it or fixed it.</div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, 2 Jan 2023, 23:11 Anum Tbz, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div dir="auto">Hi <div dir="auto"><br></div>
<div dir="auto"><br></div>
<div dir="auto">The box are sealed pack and we didn't open it. That one is gift for some family. When they open they found 4 screws are missing to fix base frames tube. I need exchange or either tou can send screws to fixed it that one. Please solve this problem as soon as possible because it's he'll embarrassing.  </div>
<div dir="auto"><br></div>
<div dir="auto"><br></div>
<div dir="auto"><br></div>
<div dir="auto">Regards,</div>
</div>
<br><div class="gmail_quote">
<div dir="ltr" class="gmail_attr">On Mon, 2 Jan 2023, 22:56 Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Anum,</div>
<div dir="ltr">
<div style="margin:0in 0in 0.0001pt"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;color:rgb(51,51,51)' dir="ltr"> </span></div>
<div dir="ltr">
<div>We apologize for the inconvenience caused.</div>
<div> </div>
<div dir="ltr">After checking your order, we found out that your order has been delivered completely.</div>
<div> </div>
<div>If you still believe that the item is missing please contact us again.</div>
<div> </div>
<div dir="ltr">Please feel free to contact us if you have any further questions.</div>
<div><br></div>
</div>
</div>
<div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box" dir="ltr">Thank You,<br style="box-sizing:border-box"><span style='color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,"Noto Sans",sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline!important;box-sizing:border-box'>Centrepoint </span>Support Team.</div>
</div></div>

	

</div></blockquote>
</div>
</blockquote>
</blockquote></div>

Attachments :
1. <a href='https://helpae.centrepointstores.com/helpdesk/attachments/2044008491270'>IMG-20230103-WA0001.jpg</a><br />2. <a href='https://helpae.centrepointstores.com/helpdesk/attachments/2044008491271'>IMG-20230103-WA0002.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5538590