Subject: Ticket Assigned - LATE COLL
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 02 Jan 2023 06:01:19 +0000

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  LATE COLL cheche                    Hi Dear good day! Happy New Year!           09:51 AM, 02nd Jan                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            09:51 AM, 02nd Jan                   MAX UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            09:51 AM, 02nd Jan                     cheche                    1           09:51 AM, 02nd Jan                   MAX UAE whatsapp bot                    Hello Cheche , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            09:51 AM, 02nd Jan                     cheche                    3           09:51 AM, 02nd Jan                   MAX UAE whatsapp bot                    Returned some items? Here's how your refund works?    After we receive your returns, we'll carry out a quality check and initiate your refund, depending on your payment method.   Credit or Debit Card- Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   PayPal - Your refund will be credited to your PayPal account. It may take an extra 4-15 business days to complete the transaction.   Cash ? - You'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user. This will take 4-7 business days.    If your products have been cancelled, this is how your refund works?    Your refund will depend on your payment method.   Credit or Debit Card- Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   PayPal - Your refund will be credited to your PayPal account. It may take an extra 4-15 business days to complete the transaction.   If your return and refund are taking a little longer, don't worry.?  We just need more time to process your returns during sales.    For more details, go to Returns Process and Returns Policy under Help Centre.            09:51 AM, 02nd Jan                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             09:51 AM, 02nd Jan                     cheche                    2           09:51 AM, 02nd Jan                   MAX UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             09:51 AM, 02nd Jan                     cheche                    1           09:51 AM, 02nd Jan                   MAX UAE whatsapp bot                   Please enter your email address           09:51 AM, 02nd Jan                     cheche                    [email-masked]           09:51 AM, 02nd Jan                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           09:51 AM, 02nd Jan                     cheche                    Thanks           09:52 AM, 02nd Jan                   hamza                   Hi Cheche, Good morning, Thank you for contacting us. My name is Hamza, I will be happy to help you!           09:53 AM, 02nd Jan                     cheche                    Hello           09:53 AM, 02nd Jan                     cheche                    Happy New Year!           09:53 AM, 02nd Jan                     cheche                    Just want to ask for an update about my return request           09:54 AM, 02nd Jan                     cheche                    until now no one came from max           09:54 AM, 02nd Jan                   hamza                   Happy new year dear.           09:55 AM, 02nd Jan                   hamza                   We are sorry for late collection.           09:56 AM, 02nd Jan                   hamza                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             09:56 AM, 02nd Jan                     cheche                    Okay Dear please do so thank you!           09:57 AM, 02nd Jan                   hamza                   Be sure we will do the needful.           09:58 AM, 02nd Jan                   hamza                   Is there anything else I can assist you with?           09:58 AM, 02nd Jan                   hamza                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:00 AM, 02nd Jan                     cheche                    Thank you and have a good day!           10:00 AM, 02nd Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5534730