Subject: Ticket Assigned - Conversation with May
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 28 Dec 2022 06:07:08 +0000

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with May May                    Hello           08:32 PM, 27th Dec                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            08:32 PM, 27th Dec                   Centrepoint UAE whatsapp bot                    Hello May , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            08:32 PM, 27th Dec                     May                    I’m waiting for delivery           08:32 PM, 27th Dec                   Centrepoint UAE whatsapp bot                    Hi May , let us know if we can help you with any of the following:    1. ? Order Status  2. ? Returns Process  3. ? Refund Information   4. ? Store Location  5. ?‍?Something Else    Type the option number to get started - for example, type 1 for ? Order Status   لتغيير لغة المحادثة للعربية ، اكتب عربي            08:32 PM, 27th Dec                     May                    1           08:32 PM, 27th Dec                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           08:32 PM, 27th Dec                     May                    9407475071           08:34 PM, 27th Dec                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=1000018721563    You can also easily track your order from My Account > Order History.             08:34 PM, 27th Dec                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             08:34 PM, 27th Dec                     May                    It should be delivered by today           08:34 PM, 27th Dec                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             08:34 PM, 27th Dec                     May                    2           08:34 PM, 27th Dec                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             08:34 PM, 27th Dec                     May                    1           08:34 PM, 27th Dec                   Centrepoint UAE whatsapp bot                   Please enter your email address           08:34 PM, 27th Dec                     May                    [email-masked]           08:35 PM, 27th Dec                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           08:35 PM, 27th Dec                     May                    The order status is not found           08:36 PM, 27th Dec                   mazen                   Hi May   , Good afternoon, Thank you for contacting us. My name is Mazen, I will be happy to help you!           08:38 PM, 27th Dec                   mazen                   We request you to please allow us some time to check your details and back to you, stay with us           08:39 PM, 27th Dec                     May                    Thanks           08:40 PM, 27th Dec                   mazen                   Is this contact number correct +971526534998   ?           08:42 PM, 27th Dec                   mazen                   Hi, I'm not getting a response from you. Are we still connected?           08:44 PM, 27th Dec                     May                    Ya           08:45 PM, 27th Dec                     May                    Yes           08:45 PM, 27th Dec                   mazen                   We sincerely apologize for any inconvenience caused you. This is not the experience we offer           08:46 PM, 27th Dec                   mazen                   Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.            08:46 PM, 27th Dec                     May                    When it’s will be?           08:47 PM, 27th Dec                     May                    By today?           08:47 PM, 27th Dec                   mazen                   we’ll do our best to sort this out quickly.we will be on touch with you and contact you on your email           08:47 PM, 27th Dec                     May                    Ok           08:48 PM, 27th Dec                   mazen                   Do you have any other inquiries that we can help with?           08:48 PM, 27th Dec                     May                    Pls follow up for delivery as soon as possible by tonight           08:49 PM, 27th Dec                   mazen                   Ok sure will do the needful.           08:50 PM, 27th Dec                   mazen                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:50 PM, 27th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5513061