Subject: New Reply Received - Landmark Group
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 27 Dec 2022 22:16:47 +0000

Hi Hamza Nomani,  The customer has responded to the ticket.  Landmark Group  Ticket comment <div>Thanks for reaching out. Please correct your statement that “ there was no delivery attempt made by any of the courier team”. </div>
<div>As informed you earlier we were waiting for the team to contact or deliver directly but no one did contact nor any delivery attempt was made. </div>
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<div>My address is correct as last week also i received a parcel thru centrepoint online shopping. </div>
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<div>Please note diwn my current order number 9407451777. </div>
<div>My address is</div>
<div>Al waha residency tower</div>
<div>Al khan, near sharjah expo centre, Sharjah. </div>
<div>Flat number 2404. </div>
<div>0506253489<br><br><div dir="ltr">Sent from my iPhone</div>
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<div>On 28 Dec 2022, at 2:09 AM, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi Naveed,<br><br>Thank you for contacting us.</div>
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<div dir="ltr">We are truly sorry to hear that a delivery attempt was made at your address by the courier without informing you. Our delivery team always contacts the customer before attempting any delivery. However, you were not informed prior to the delivery of your items. Please consider this a rare exception. <br><br>Please provide us with your contact number and full address in order to be updated (house number - street name - neighborhood - city) and forwarded your query to the concerned team to solve your issue ASAP.<br><br>We thank you for your understanding and cooperation.<br><br>We are looking forward to hear from you soon. Thank you for your help!<br><br>
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<div style="margin-top: 0px; margin-bottom: 1rem; box-sizing: border-box" dir="ltr">Thank You,<br style="box-sizing: border-box"><span style='color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, "Noto Sans", sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol", "Noto Color Emoji"; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important; box-sizing: border-box'>Centrepoint </span>Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5513675