Subject: Ticket Assigned - Conversation with Esmail Tlili
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 21 Dec 2022 07:00:11 +0000

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Esmail Tlili Esmail Tlili                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  Hi esmail tlili, what do you need help with? Customer:  Start Again Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  Hi esmail tlili, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  4706192429 Bot:    Congrats! Your order is successfully placed.?    Your estimated collection date is 20/12/2022    Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  +97466301843            10:32 AM, 21st Dec                   hamza                   Hi Dear, Good morning, Thank you for contacting us. My name is Hamza, I will be happy to help you!           10:36 AM, 21st Dec                     Esmail Tlili                    Good morning           10:36 AM, 21st Dec                     Esmail Tlili                    I have order i want to check his status normally to recive yesterday           10:37 AM, 21st Dec                     Esmail Tlili                    Number 4706192429           10:37 AM, 21st Dec                   hamza                   Thank you for sharing the order details. Please allow me a moment to check this for you.           10:43 AM, 21st Dec                     Esmail Tlili                    Ok           10:43 AM, 21st Dec                   hamza                   We sincerely apologize for any inconvenience caused,   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.  We request you to please allow us some time so we can work on this and do the needful.           10:46 AM, 21st Dec                     Esmail Tlili                    I will travel tomorrow because that i must to receive my order early to day           10:49 AM, 21st Dec                     Esmail Tlili                    Because i placed in 17/12 normally to recived yesterday           10:49 AM, 21st Dec                   hamza                   We will do our best ASAP, We appreciate your patience.           10:56 AM, 21st Dec                   hamza                   Is there anything else I can assist you with?           10:56 AM, 21st Dec                   hamza                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:59 AM, 21st Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5487330