Subject: Ticket Assigned - Conversation with Akhila Menon
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 21 Dec 2022 06:22:33 +0000

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Akhila Menon Akhila Menon                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  ✍️ Please enter your name Customer:  akhila menon Bot:  Hi akhila menon, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9406377427 Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Continue Bot:  Please enter your order number to continue. Customer:  9406377247 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP121922003111     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0506347200            10:08 AM, 21st Dec                   hamza                   Hi Dear, Good morning, Thank you for contacting us. My name is Hamza, I will be happy to help you!           10:09 AM, 21st Dec                     Akhila Menon                    Wheres my order           10:09 AM, 21st Dec                     Akhila Menon                    It was supposed to be delivered yesterday           10:09 AM, 21st Dec                     Akhila Menon                    Tillnow nonews           10:09 AM, 21st Dec                     Akhila Menon                    I want it tobe deliveredin next 30min as im travelling           10:10 AM, 21st Dec                   hamza                   Please allow me a moment to check this for you.           10:11 AM, 21st Dec                   hamza                   Could you please confirm  is this  your phone number +971506347200?           10:12 AM, 21st Dec                     Akhila Menon                    Yes           10:13 AM, 21st Dec                   hamza                   Please be assured as we have now escalated this issue to our concerned team to deliver your order to you ASAP           10:14 AM, 21st Dec                     Akhila Menon                    By when ill receive this           10:14 AM, 21st Dec                     Akhila Menon                    Ill leave innext 1 hr           10:14 AM, 21st Dec                     Akhila Menon                    I want the courier to callme now           10:15 AM, 21st Dec                   hamza                   We will do our best to deliver your order soon enough,We appreciate your patience.           10:16 AM, 21st Dec                     Akhila Menon                    Thank you           10:17 AM, 21st Dec                   hamza                   Is there anything else I can assist you with?           10:19 AM, 21st Dec                   hamza                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:21 AM, 21st Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5487202