Subject: New Reply Received - Delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 21 Dec 2022 06:19:28 +0000

Hi Hamza Nomani,  The customer has responded to the ticket.  Delivery  Ticket comment <div dir="ltr">Hi,<div><br></div>
<div>Reminder for update. </div>
<div>order#9400672251.</div>
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<div>How many months is CP required to solve this  issue? </div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
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<div>On Tue, Dec 20, 2022 at 3:27 PM Israr Ahmed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">HI,<div><br></div>
<div>34th Day and counting , will you deliver products or return my money? Can anyone update?</div>
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<div dir="ltr" class="gmail_attr">On Mon, Dec 19, 2022 at 5:59 PM Shipa Delivery Support (<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>) &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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Dear Team,<br>
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Kindly note that we have received the shipment missing and returned the part items we received to your side. and untill now we still did not receive any new order on our system with the full items under the customer's number.<br>
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Best regards, <br>
 
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<span><span>Zaid Damra</span><br>
<span>Customer Care</span><br>
<a href="https://www.shipa.com" target="_blank" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration:none;color:rgb(242,102,65)" target="_blank" rel="noreferrer">www.shipa.com</a> </span>
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<strong>From: </strong>CST000000006 Shipa Customer &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;<br>
<strong>Sent: </strong>19/12/2022 3:26 PM GMT+04:00<br>
<strong>To: </strong><a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>; EMP405 Mohammad Alkhateeb (<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>)<br>
<strong>Cc: </strong><a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>; <a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>; <a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>; <a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>; <a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>; <a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>; <a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>; <a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a><br>
<strong>Subject: </strong>New comment - [#5355431] Delivery<br>
 
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<div>There is a new comment in the ticket submitted by Israr Ahmed to HelpCPAE</div>
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Comment added by : Ravi Sankar Podiyattillam<br>
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<div class="MsoNormal">Dear Ashish sir</div>

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<div class="MsoNormal">Please advise do a return as good will.</div>

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<div class="MsoNormal">We already produce the POD for the said order, we are waiting the action from the Shipa to confirm regarding the return delivery.</div>

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<div class="MsoNormal"><b><span style="font-size:10pt;font-family:tahoma,sans-serif;color:rgb(89,89,89)">Thanks &amp; Regards</span></b></div>

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<div class="MsoNormal"><b><span style="font-size:10pt;font-family:tahoma,sans-serif;color:rgb(89,89,89)">Ravisankar</span></b></div>

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<b><span style="font-size:10pt;font-family:tahoma,sans-serif;color:rgb(89,89,89)">Landmark </span></b><b><span style="font-size:10pt;font-family:tahoma,sans-serif;color:rgb(255,192,0)">| </span></b><b><span style="font-size:10pt;font-family:tahoma,sans-serif;color:rgb(89,89,89)">FC Operations – Non Home </span></b><b><span style="font-size:10pt;font-family:tahoma,sans-serif;color:rgb(255,192,0)">|</span></b><b><span style="font-size:10pt;font-family:tahoma,sans-serif;color:rgb(89,89,89)"> </span></b>
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<span style="font-size:10pt;font-family:tahoma,sans-serif;color:rgb(89,89,89)">Mobile : +97150 2422178 </span><b><span style="font-size:10pt;font-family:tahoma,sans-serif;color:rgb(255,153,0)">|</span></b>
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<span style="font-size:10pt;font-family:tahoma,sans-serif;color:rgb(13,13,13)">E-mail: </span><span style="font-size:10pt;font-family:tahoma,sans-serif;color:rgb(89,89,89)"><a href="mailto:[email-masked]" target="_blank" rel="noreferrer"><span style="color:rgb(5,99,193)">[email-masked]</span></a> </span><b><span style="font-size:10pt;font-family:tahoma,sans-serif;color:rgb(247,150,70)">|</span></b><span style="font-size:10pt;font-family:tahoma,sans-serif;color:rgb(0,153,255)"><a href="http://www.landmarkgroup.com" target="_blank" rel="noreferrer">www.landmarkgroup.com</a> </span><b><span style="font-size:10pt;font-family:tahoma,sans-serif;color:rgb(255,192,0)">|</span></b>
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<div>From: Israr Ahmed &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Sent:</b> Monday, December 19, 2022 3:00 PM<br>
<b>To:</b> Centrepoint &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;; Ravi Sankar Podiyattillam &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;; Sridhar Katta &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;; Jessie Caparas &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;; Shipa Delivery Support &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;; Rachael Christalite &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;; Gaurav Khemka &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;; Conlocecom uae &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;; Eugene Ocoy &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;; Akshay Berry &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Re: New comment - [#5355431] Delivery</div>

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	<div class="MsoNormal"><span style='font-size:9pt;font-family:"segoe ui",sans-serif;color:rgb(33,33,33)'>Some people who received this message don't often get email from <a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>. <a href="https://aka.ms/LearnAboutSenderIdentification" target="_blank" rel="noreferrer"> Learn why this is important</a></span></div>

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<div class="MsoNormal">Hi, </div>

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<div class="MsoNormal">any update for order#9400672251, its a month now. How many days you can keep customer money without giving products?</div>

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<div class="MsoNormal">On Fri, Dec 16, 2022 at 1:59 PM Israr Ahmed &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:</div>

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<div class="MsoNormal">Hi,</div>

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<div class="MsoNormal">One month now when I get my delivery? </div>

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<div class="MsoNormal">On Tue, 13 Dec 2022 at 2:13 PM, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt; wrote:</div>

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<div><span style="font-size:10.5pt;font-family:-apple-system">There is a new comment in the ticket submitted by Israr Ahmed to HelpCPAE</span></div>

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<span style="font-size:10.5pt;font-family:-apple-system">Comment added by : Ravi Sankar Podiyattillam<br>
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Comment Content: </span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Dear Akshay</span></div>

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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Please find the POD for the same. </span></div>

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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Sridhar in reading : Pls check with courier why they are claiming that it is not handed over.</span></div>

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<b><span style="font-size:10pt;font-family:tahoma,sans-serif;color:rgb(89,89,89)">Thanks &amp; Regards</span></b><span style="font-size:10.5pt;font-family:-apple-system"> </span>
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<b><span style="font-size:10pt;font-family:tahoma,sans-serif;color:rgb(89,89,89)">Ravisankar</span></b><span style="font-size:10.5pt;font-family:-apple-system"> </span>
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<b><span style="font-size:10pt;font-family:tahoma,sans-serif;color:rgb(89,89,89)">Landmark </span></b><b><span style="font-size:10pt;font-family:tahoma,sans-serif;color:rgb(255,192,0)">| </span></b><b><span style="font-size:10pt;font-family:tahoma,sans-serif;color:rgb(89,89,89)">FC Operations – Non Home </span></b><b><span style="font-size:10pt;font-family:tahoma,sans-serif;color:rgb(255,192,0)">|</span></b><b><span style="font-size:10pt;font-family:tahoma,sans-serif;color:rgb(89,89,89)"> </span></b>
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<span style="font-size:10pt;font-family:tahoma,sans-serif;color:rgb(89,89,89)">P.O. Box 17155</span><span style="font-size:10pt;font-family:tahoma,sans-serif;color:rgb(127,127,127)"> </span><span style="font-size:10pt;font-family:tahoma,sans-serif;color:rgb(255,153,0)">| </span><span style="font-size:10pt;font-family:tahoma,sans-serif;color:rgb(89,89,89)">Dubai, United Arab Emirates </span><b><span style="font-size:10pt;font-family:tahoma,sans-serif;color:rgb(255,153,0)">|</span></b><span style="font-size:10.5pt;font-family:-apple-system"> </span>
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<span style="font-size:10pt;font-family:tahoma,sans-serif;color:rgb(89,89,89)">Mobile : +97150 2422178 </span><b><span style="font-size:10pt;font-family:tahoma,sans-serif;color:rgb(255,153,0)">|</span></b><span style="font-size:10.5pt;font-family:-apple-system"> </span>
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<span style="font-size:10pt;font-family:tahoma,sans-serif;color:rgb(13,13,13)">E-mail: </span><span style="font-size:10pt;font-family:tahoma,sans-serif;color:rgb(89,89,89)"><a href="mailto:[email-masked]" rel="noreferrer" target="_blank"><span style="color:rgb(5,99,193)">[email-masked]</span></a> </span><b><span style="font-size:10pt;font-family:tahoma,sans-serif;color:rgb(247,150,70)">|</span></b><span style="font-size:10pt;font-family:tahoma,sans-serif;color:rgb(0,153,255)"><a href="http://www.landmarkgroup.com" rel="noreferrer" target="_blank">www.landmarkgroup.com</a> </span><b><span style="font-size:10pt;font-family:tahoma,sans-serif;color:rgb(255,192,0)">|</span></b><span style="font-size:10.5pt;font-family:-apple-system"> </span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">From: Akshay Berry &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt;<br>
<b>Sent:</b> Tuesday, December 13, 2022 11:37 AM<br>
<b>To:</b> Ravi Sankar Podiyattillam &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt;; Sridhar Katta &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt;; Jessie Caparas &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt;; Shipa Delivery Support &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt;; <a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>; Rachael Christalite &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt;; Gaurav Khemka &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt;; Conlocecom uae &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt;; Eugene Ocoy &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#5355431] - Delivery # 9400672251</span></div>

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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi <a href="mailto:[email-masked]" rel="noreferrer" target="_blank"> <span style="font-family:calibri,sans-serif;text-decoration:none">@Sridhar</span></a> <a href="mailto:[email-masked]" rel="noreferrer" target="_blank"><span style="font-family:calibri,sans-serif;text-decoration:none">@Eugene</span></a>,</span></div>

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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Update on the below delivery.</span></div>

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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Order ID: 9400672251</span></div>

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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Tracking ID: SD008633174</span></div>

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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Customer contact : +971551670323</span></div>

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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Regards,</span></div>

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<div class="MsoNormal"><b><span style='font-size:10pt;font-family:"calibri light",sans-serif'>Akshay Berry</span></b></div>

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<span style='font-size:10pt;font-family:"calibri light",sans-serif;color:rgb(36,36,36);background:white'>Vendor Support &amp; Escalations Specialist</span><span style="font-size:10.5pt;font-family:-apple-system"> </span>
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<div class="MsoNormal"><span style='font-size:10pt;font-family:"calibri light",sans-serif'>T: +971 4 5172125</span></div>

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<div class="MsoNormal"><span style='font-size:10pt;font-family:"calibri light",sans-serif'>Landmark Group HQ, Marina, Dubai, UAE</span></div>

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<b><span style="font-size:10.5pt;font-family:-apple-system">From:</span></b><span style="font-size:10.5pt;font-family:-apple-system"> Ravi Sankar Podiyattillam &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt;<br>
<b>Sent:</b> Friday, December 9, 2022 1:56 PM<br>
<b>To:</b> Sridhar Katta &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt;; Jessie Caparas &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt;; Akshay Berry &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt;; Shipa Delivery Support &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt;; <a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>; Rachael Christalite &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt;; Gaurav Khemka &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt;; Conlocecom uae &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt;; Eugene Ocoy &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#5355431] - Delivery # 9400672251</span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Dear Sridhar</span></div>

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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Can you please let me know how they gets the part shipments.? </span></div>

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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Dear Eugine : Can you please check and update</span></div>

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<b><span style="font-size:10pt;font-family:tahoma,sans-serif;color:rgb(89,89,89)">Thanks &amp; Regards</span></b><span style="font-size:10.5pt;font-family:-apple-system"> </span>
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<b><span style="font-size:10pt;font-family:tahoma,sans-serif;color:rgb(89,89,89)">Ravisankar</span></b><span style="font-size:10.5pt;font-family:-apple-system"> </span>
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<b><span style="font-size:10pt;font-family:tahoma,sans-serif;color:rgb(89,89,89)">Landmark </span></b><b><span style="font-size:10pt;font-family:tahoma,sans-serif;color:rgb(255,192,0)">| </span></b><b><span style="font-size:10pt;font-family:tahoma,sans-serif;color:rgb(89,89,89)">FC Operations – Non Home </span></b><b><span style="font-size:10pt;font-family:tahoma,sans-serif;color:rgb(255,192,0)">|</span></b><b><span style="font-size:10pt;font-family:tahoma,sans-serif;color:rgb(89,89,89)"> </span></b>
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<span style="font-size:10pt;font-family:tahoma,sans-serif;color:rgb(89,89,89)">P.O. Box 17155</span><span style="font-size:10pt;font-family:tahoma,sans-serif;color:rgb(127,127,127)"> </span><span style="font-size:10pt;font-family:tahoma,sans-serif;color:rgb(255,153,0)">| </span><span style="font-size:10pt;font-family:tahoma,sans-serif;color:rgb(89,89,89)">Dubai, United Arab Emirates </span><b><span style="font-size:10pt;font-family:tahoma,sans-serif;color:rgb(255,153,0)">|</span></b><span style="font-size:10.5pt;font-family:-apple-system"> </span>
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<span style="font-size:10pt;font-family:tahoma,sans-serif;color:rgb(89,89,89)">Mobile : +97150 2422178 </span><b><span style="font-size:10pt;font-family:tahoma,sans-serif;color:rgb(255,153,0)">|</span></b><span style="font-size:10.5pt;font-family:-apple-system"> </span>
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<b><span style="font-size:10.5pt;font-family:-apple-system">From:</span></b><span style="font-size:10.5pt;font-family:-apple-system"> Sridhar Katta &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt;<br>
<b>Sent:</b> Friday, December 9, 2022 1:20 PM<br>
<b>To:</b> Jessie Caparas &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt;; Akshay Berry &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt;; Shipa Delivery Support &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt;; <a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>; Rachael Christalite &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt;; Gaurav Khemka &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt;; Ravi Sankar Podiyattillam &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt;; Conlocecom uae &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#5355431] - Delivery # 9400672251</span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">++ <a href="mailto:[email-masked]" rel="noreferrer" target="_blank"> <span style="font-family:calibri,sans-serif;text-decoration:none">@Ravi Sankar  Podiyattillam</span></a>, </span></div>

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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Please check with team and confirm that the subject shipment are we able to handover to the courier again with the complete part, if not processed return at Conloc as courier returned back to WH due to incomplete shipment received from FC.</span></div>

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<div class="MsoNormal"><b><span style="font-size:10.5pt;font-family:-apple-system">Thanks &amp; Regards,</span></b></div>

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<div class="MsoNormal"><span style="font-size:12pt;font-family:-apple-system">Sridhar.katta</span></div>

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<b><span style="font-size:10pt;font-family:tahoma,sans-serif;color:rgb(89,89,89)">Landmark Group, UAE – ECOM Ops</span></b><b><span style="font-size:10pt;font-family:tahoma,sans-serif;color:rgb(255,192,0)">|</span></b><b><span style="font-size:10pt;font-family:tahoma,sans-serif;color:rgb(89,89,89)"> </span></b>
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<span style="font-size:10pt;font-family:tahoma,sans-serif;color:rgb(89,89,89)">Dubai, United Arab Emirates </span><b><span style="font-size:10pt;font-family:tahoma,sans-serif;color:rgb(255,153,0)">|</span></b><span style="font-size:10pt;font-family:tahoma,sans-serif;color:rgb(89,89,89)"> Mobile : +971581108124</span><b><span style="font-size:10pt;font-family:tahoma,sans-serif;color:rgb(255,153,0)">|</span></b><span style="font-size:10.5pt;font-family:-apple-system"> </span>
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<span style="font-size:10pt;font-family:tahoma,sans-serif;color:rgb(13,13,13)">E-mail:</span><span style="font-size:10.5pt;font-family:-apple-system"> <a href="mailto:[email-masked]" rel="noreferrer" target="_blank"><span style="color:rgb(5,99,193)">[email-masked]</span></a> </span><b><span style="font-size:10pt;font-family:tahoma,sans-serif;color:rgb(247,150,70)">|</span></b><span style="font-size:10pt;font-family:tahoma,sans-serif;color:rgb(0,153,255)"><a href="http://www.landmarkgroup.com" rel="noreferrer" target="_blank">www.landmarkgroup.com</a> </span><b><span style="font-size:10pt;font-family:tahoma,sans-serif;color:rgb(255,192,0)">|</span></b><span style="font-size:10.5pt;font-family:-apple-system"> </span>
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<b><span style="font-size:10.5pt;font-family:-apple-system">From:</span></b><span style="font-size:10.5pt;font-family:-apple-system"> Jessie Caparas &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt;<br>
<b>Sent:</b> Friday, December 9, 2022 12:45 PM<br>
<b>To:</b> Akshay Berry &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt;; Shipa Delivery Support &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt;; <a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>; Rachael Christalite &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt;; Gaurav Khemka &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt;; Sridhar Katta &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#5355431] - Delivery<br>
<b>Importance:</b> High</span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi <a href="mailto:[email-masked]" rel="noreferrer" target="_blank"> <span style="font-family:calibri,sans-serif;text-decoration:none">@Rachael Christalite</span></a> </span></div>

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<b><span style="font-size:9pt;font-family:-apple-system">Jessie Caparas</span></b><span style="font-size:10.5pt;font-family:-apple-system"> </span>
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<div class="MsoNormal"><span style="font-size:9pt;font-family:-apple-system">Landmark Group HQ, Marina, Dubai, UAE.</span></div>

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<div class="MsoNormal"><span style="font-size:9pt;font-family:-apple-system"><a href="http://www.landmark.digital/" rel="noreferrer" target="_blank"><span style="color:rgb(5,99,193)">www.landmark.digital</span></a></span></div>

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<b><span style="font-size:10.5pt;font-family:-apple-system">From:</span></b><span style="font-size:10.5pt;font-family:-apple-system"> Akshay Berry &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt;<br>
<b>Sent:</b> Friday, December 2, 2022 5:16 PM<br>
<b>To:</b> Shipa Delivery Support &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt;; <a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>; Rachael Christalite &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt;; Sridhar Katta &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#5355431] - Delivery</span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi <a href="mailto:[email-masked]" rel="noreferrer" target="_blank"> <span style="font-family:calibri,sans-serif;text-decoration:none">@Rachael</span></a>,</span></div>

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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Reminder for delivery.</span></div>

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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Order ID: 9400672251</span></div>

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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Tracking ID: SD008633174</span></div>

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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Customer contact : +971551670323</span></div>

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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Regards,</span></div>

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Description automatically generated" height="58" id="m_-5534115991054178685m_-2143839296171124632_x0000_i1036" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNjk4MjY2OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.tlU1Q3MLTLD3v_Z7H1J3Jz1hV1lD6mV9RPP4XvPH8hI" style="width: 1.2708in; height: 0.6041in" width="122"></span></div>

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<div class="MsoNormal"><b><span style='font-size:10pt;font-family:"calibri light",sans-serif'>Akshay Berry</span></b></div>

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<span style='font-size:10pt;font-family:"calibri light",sans-serif;color:rgb(36,36,36);background:white'>Vendor Support &amp; Escalations Specialist</span><span style="font-size:10.5pt;font-family:-apple-system"> </span>
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<div class="MsoNormal"><span style='font-size:10pt;font-family:"calibri light",sans-serif'>T: +971 4 5172125</span></div>

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<div class="MsoNormal"><span style='font-size:10pt;font-family:"calibri light",sans-serif'>Landmark Group HQ, Marina, Dubai, UAE</span></div>

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<b><span style="font-size:10.5pt;font-family:-apple-system">From:</span></b><span style="font-size:10.5pt;font-family:-apple-system"> Shipa Delivery Support (<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>) &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt;<br>
<b>Sent:</b> Thursday, December 1, 2022 1:54 PM<br>
<b>To:</b> <a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a><br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#5355431] - Delivery</span>
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<div class="MsoNormal"><span style="font-size:10pt;font-family:verdana,sans-serif">Dear Team, <br>
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Kindly note that the order was incomplete upon arriving to our warehouse, hence, it has been returned to your end. <br>
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Best regards,  </span></div>

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<span style="font-size:10pt;font-family:verdana,sans-serif">Mohammad Al-Khateeb<br>
Customer Care</span><br>
<a href="https://www.shipa.com/" rel="noreferrer" target="_blank"><span style="font-size:10pt;font-family:verdana,sans-serif;border:1pt solid;padding:0in;text-decoration:none"><img alt="Image removed by sender." height="160" id="m_-5534115991054178685m_-2143839296171124632_x0000_i1034" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNjk4MjY3MSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.6-PWSgs7OcW0ByQQLjlcDoaqFH5jCkEFIk7vRkNhBVo" style="width: 1.6666in; height: 1.6666in" width="160"></span></a><br>
<span style="font-size:10pt;font-family:verdana,sans-serif"><strong><span style="font-family:verdana,sans-serif">M:</span></strong> 800 SHIPA<br>
<a href="https://www.shipa.com" rel="noreferrer" target="_blank"><span style="color:rgb(242,102,65);text-decoration:none">www.shipa.com</span></a> </span>
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<strong><span style="font-size:10pt;font-family:verdana,sans-serif">From: </span></strong><span style="font-size:10pt;font-family:verdana,sans-serif">CST000000006 Shipa Customer &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt;<br>
<strong><span style="font-family:verdana,sans-serif">Sent: </span></strong>1/12/2022 9:19 AM GMT+04:00<br>
<strong><span style="font-family:verdana,sans-serif">To: </span></strong><a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a><br>
<strong><span style="font-family:verdana,sans-serif">Cc: </span></strong><a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a><br>
<strong><span style="font-family:verdana,sans-serif">Subject: </span></strong>Fwd: [#5355431] - Delivery<br>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,</span></div>

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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Could you please update in the above if the order can be delivered ?</span></div>

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<span style="font-size:10.5pt;font-family:-apple-system">Problem Statement: Late delivery<br>
Order Date : Nov 17, 2022<br>
Order ID: 9400672251<br>
Tracking ID: SD008633174<br>
Customer contact : +971551670323<br>
Assistance Required: Need urgent delivery<br>
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Issue Description: The order was shipped on Nov-25-2022 but still not delivered to customer.<br>
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Please check and advise if you will deliver the order or will return it.<br>
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Regards,</span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">On Tue, 29 Nov at 11:17 AM , Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt; wrote: </span></div>

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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
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Problem Statement: Late delivery<br>
Order Date : Nov 17, 2022<br>
Order ID: 9400672251<br>
Tracking ID: SD008633174<br>
Customer contact : +971551670323<br>
Assistance Required: Need urgent delivery<br>
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Issue Description: The order was shipped on Nov-25-2022 but still not delivered to customer.<br>
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Please check and advise if you will deliver the order or will return it.<br>
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Regards, </span></div>

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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Rossana </span></div>

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<span style="font-size:1pt;font-family:fdtktid,serif;color:white">5355431:1125156</span><span style="font-size:10.5pt;font-family:-apple-system"> </span>
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<span style="font-size:10.5pt;font-family:-apple-system">Attachments : 1. <a href="https://helpae.centrepointstores.com/helpdesk/attachments/2044006982672" rel="noreferrer" target="_blank"> Shipa_9400672251.pdf</a> </span><br>
<span style="font-size:1pt;font-family:fdtktid,serif;color:white">5355431:1125156</span><span style="font-size:10.5pt;font-family:-apple-system"> </span>
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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. <a href="http://www.landmarkgroup.com" target="_blank" rel="noreferrer">www.landmarkgroup.com</a>
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