Subject: Ticket Assigned - Conversation with Joel
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 20 Dec 2022 05:49:05 +0000

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Joel Joel                    Hi           09:32 AM, 20th Dec                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            09:32 AM, 20th Dec                   MAX UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            09:32 AM, 20th Dec                     Joel                    1           09:32 AM, 20th Dec                   MAX UAE whatsapp bot                    Hello Joel , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            09:32 AM, 20th Dec                     Joel                    1           09:32 AM, 20th Dec                   MAX UAE whatsapp bot                   Please enter your order number to continue.           09:33 AM, 20th Dec                     Joel                    9406347337           09:33 AM, 20th Dec                   MAX UAE whatsapp bot                    It's almost yours! ? Your order will soon be ready for collection.   We'll let you know when you can pick it up.            09:33 AM, 20th Dec                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             09:33 AM, 20th Dec                     Joel                    2           09:33 AM, 20th Dec                   MAX UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             09:33 AM, 20th Dec                     Joel                    1           09:34 AM, 20th Dec                   MAX UAE whatsapp bot                   Please enter your email address           09:34 AM, 20th Dec                     Joel                    [email-masked]           09:34 AM, 20th Dec                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           09:34 AM, 20th Dec                   hamza                   Hi Joel, My name is Hamza.Thank you for contacting us. I will be happy to help you!           09:35 AM, 20th Dec                     Joel                    9406347337           09:36 AM, 20th Dec                     Joel                    This is my order no           09:36 AM, 20th Dec                     Joel                    By when can I collect it           09:36 AM, 20th Dec                   hamza                   Thank you for sharing the order details. Please allow me a moment to check this for you.           09:39 AM, 20th Dec                     Joel                    K           09:39 AM, 20th Dec                   hamza                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             09:41 AM, 20th Dec                   hamza                   Do you want anything else I can assist you with?           09:45 AM, 20th Dec                   hamza                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:48 AM, 20th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5482923