Subject: New Reply Received - Missing item in the order
From: Splash <[email-masked]>
To: [email-masked]
Date: Mon, 19 Dec 2022 20:20:33 +0000

Hi Hamza Nomani,  The customer has responded to the ticket.  Missing item in the order   Ticket comment <div>Yes please i <span style='font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'>want half amount as refund voucher</span><span style='font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'> </span><br>
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<div dir="ltr">Regards,
<div>Mona Almulla</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 19 Dec 2022, at 11:03 AM, Splash &lt;[email-masked]&gt; wrote:<br>
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<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
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<div dir="ltr">Hi Mona,<br>
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Thank you for reaching out to us and giving us the opportunity to serve you.<br>
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We sincerely apologize for any inconvenience caused however, we request you to please confirm with us if you want half amount as refund voucher or create return request for your incomplete item with full amount so that we can assist you accordingly with this.</div>
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<div dir="ltr">Please note that we cant send you the missing item only return and refund is applicable. <br>
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We are looking forward to hear from you soon. ​<br>
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Thank You,<br style="box-sizing: border-box">
<span style='color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, "Noto Sans", sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol", "Noto Color Emoji"; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important; box-sizing: border-box'>Splash </span>Support
 Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5478278