Subject: Note Added - [#5051015] RE: Your gift cards are issued
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 16 Dec 2022 13:49:22 +0000

Hi ,    Sanket Sable added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5051015    Subject:  RE: Your gift cards are issued   Requester: Sharon Wratting    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Hi Faraz,</div>
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<div class="MsoNormal">Please cancel the gift card and refund the customer. </div>
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<div class="MsoNormal">Regards,</div>
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<div class="MsoNormal">Sanket Sable</div>
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<div class="MsoNormal">Omni Channel Manager, Centrepoint </div>
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<div class="MsoNormal">Mob. +971-521455465</div>
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<div>From: Faraz Lohani &lt;[email-masked]&gt; <br>
<b>Sent:</b> Thursday, December 15, 2022 6:43 PM<br>
<b>To:</b> Centrepoint &lt;[email-masked]&gt;; Sanket Sable &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#5051015] - RE: Your gift cards are issued</div>
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<div class="MsoNormal">Hi <a id="OWAAM201773946C244BA5A50769A33DE82849" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Sanket Sable</span></a>,</div>
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<div class="MsoNormal">Please assist.</div>
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<b>From:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Sunday, December 11, 2022 5:47 PM<br>
<b>To:</b> Sanket Sable &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#5051015] - RE: Your gift cards are issued</div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Team.<br>
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Please provide update on below issue.<br>
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Order Date : Oct 24, 2022<br>
Order ID: 7391738276<br>
Tracking ID: NA<br>
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Kindly note that this card was purchased from Bahrain and the customer was not aware that this can't be used in UK. Hence, the customer is requesting to do return and refund against these E-Gift Cards. Please note that we tried pushing back the customer, but
 the customer is regularly following up with us to process the refund against these cards. Please confirm can we go ahead and get these cancelled and process the refund for the same<br>
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Thank You,<br>
Centrepoint Support Team</span></div>
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