Subject: Note Added - [#5303079] dissatisfaction with order management team
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 13 Dec 2022 13:29:10 +0000

Hi ,    Rakhshan Nadeem added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5303079    Subject:  dissatisfaction with order management team   Requester: Abdur Razack    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Hi Team,</div>
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<div class="MsoNormal">As per the confirmation from the buyer, the item code <b><span lang="en-AE" style="font-size:10.5pt;font-family:-Apple-System">163642262</span></b><span lang="en-AE" style="font-size:10.5pt;font-family:-Apple-System"> is
<b>slim fit jeans</b> and item code <b>163715501</b> is <b>straight fit jeans</b>.<b>
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<div class="MsoNormal"><span lang="en-AE" style="font-size:10.5pt;font-family:-Apple-System">I have asked the team to do the correction for item code 163715501 online. It should reflect soon.</span></div>
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<div class="MsoNormal">Regards,</div>
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<div class="MsoNormal">Rakhshan</div>
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<div>From: Varun Sharma &lt;[email-masked]&gt; <br>
<b>Sent:</b> Monday, December 12, 2022 11:54 AM<br>
<b>To:</b> Centrepoint &lt;[email-masked]&gt;; Abhishek Sailani &lt;[email-masked]&gt;; Rakhshan Nadeem &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#5303079] - dissatisfaction with order management team</div>
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<div class="MsoNormal"><span lang="en-AE"><a id="OWAAMC2C9BDC7F1D34E7C9A72536DE343072C" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Abhishek Sailani</span></a>
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<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Rakhshan Nadeem</span></a> FYA please.</span></div>
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<b>From:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Sunday, 11 December 2022 10:27 AM<br>
<b>To:</b> Varun Sharma &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#5303079] - dissatisfaction with order management team</div>
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<b><i><span lang="en-AE" style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span lang="en-AE" style="font-size:10.5pt;font-family:-Apple-System">Hi Team,</span></div>
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<div class="MsoNormal"><span lang="en-AE" style="font-size:10.5pt;font-family:-Apple-System">Problem Statement: Wrong item received  </span></div>
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<div class="MsoNormal"><span lang="en-AE" style="font-size:10.5pt;font-family:-Apple-System">Order Date : Nov 15, 2022</span></div>
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<div class="MsoNormal"><span lang="en-AE" style="font-size:10.5pt;font-family:-Apple-System">Order ID: 4695721553</span></div>
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<div class="MsoNormal"><span lang="en-AE" style="font-size:10.5pt;font-family:-Apple-System">Tracking ID: 469572155340999991</span></div>
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<div class="MsoNormal"><span lang="en-AE" style="font-size:10.5pt;font-family:-Apple-System">Item ID: 163642262 , 163715501</span></div>
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<div class="MsoNormal"><span lang="en-AE" style="font-size:10.5pt;font-family:-Apple-System">Assistance Required:Wrong Item Received</span></div>
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<div class="MsoNormal"><span lang="en-AE" style="font-size:10.5pt;font-family:-Apple-System">Issue Description: Customer emailed us informing that he/she received the item on 11/15/22 11:31 PM but the item which they received is wrong  customer ordered Slim Fit
 jeans  and received the straight-fit jeans , customer also provided us the picture of size item. So we request you to check this concern if there is size mismatch on the website.</span></div>
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<div class="MsoNormal"><span lang="en-AE" style="font-size:10.5pt;font-family:-Apple-System">Regards,</span></div>
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<div class="MsoNormal"><span lang="en-AE" style="font-size:10.5pt;font-family:-Apple-System">Aya.</span></div>
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<span lang="en-AE" style="font-size:10.5pt;font-family:-Apple-System"><br>
</span><span lang="en-AE" style="font-size:1.0pt;font-family:fdtktid;color:white">5303079:1125156</span><span lang="en-AE" style="font-size:10.5pt;font-family:-Apple-System">
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