Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 03 Dec 2022 07:42:45 +0000

Hi Hamza Nomani,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto">Hi<div dir="auto"><br></div>
<div dir="auto">Sorry I didn't check my email.</div>
<div dir="auto"><br></div>
<div dir="auto">Yes the issue exist and I spoke to customer service agent as well. Attached are the images of the damaged piece </div>
<div dir="auto"><br></div>
<div dir="auto">Please check and do the needful of refunding the amount.</div>
<div dir="auto"><br></div>
<div dir="auto">Thanks &amp; Regards</div>
<div dir="auto">Srikanth </div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, 2 Dec 2022, 5:19 am Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5377542</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
<div dir="ltr">
<span>-</span>-</div>
<div dir="ltr">Hamza Nomani : </div>
<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Swathi,</div>
<div><br></div>
<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
<div><br></div>
<div dir="ltr">We sincerely apologize for any inconvenience caused however, we request you to please share with us an image of the item showing issue so that we can investigate further and assist you accordingly with this.<br><br>
</div>
<div>We are looking forward to hear from you soon. Thank you for your help!</div>
<div><br></div>
<div dir="ltr">Thank you,</div>
<div dir="ltr">Centrepoint Support Team</div>
</div></div>
<br>

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</blockquote></div>

Attachments :
1. <a href='https://helpae.centrepointstores.com/helpdesk/attachments/2044006254549'>20221203_110108.jpg</a><br />2. <a href='https://helpae.centrepointstores.com/helpdesk/attachments/2044006254550'>20221203_110053.jpg</a><br />3. <a href='https://helpae.centrepointstores.com/helpdesk/attachments/2044006254551'>SmartSelect_20221203-113619_Centrepoint.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5377542