Subject: New Reply Received - Click & Collect
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 02 Dec 2022 01:07:28 +0000

Hi Hamza Nomani,  The customer has responded to the ticket.  Click & Collect  Ticket comment <div id="edo-message">
<div></div>Hi dear good morning actually i need my order here in oasis mall riffa if u can deliver here so i shall be thankful to u</div>
<br><div id="edo-meta">

<div id="edo-signature" style="font-family: sans-serif, 'Helvetica Neue', Helvetica, Arial;font:-apple-system-body"></div>
</div>
<div id="edo-original"><div>
<br><br><blockquote style="margin:1ex 0 0 0; height: min-content; border-left:1px #ccc solid;padding-left:0.5ex"><div></div></blockquote>
</div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Dec 2, 2022 at 1:25 AM, &lt;<a href="mailto:[email-masked]" rel="noreferrer">Centrepoint</a>&gt; wrote:<br><br>
</div>
<div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5384367</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
<div dir="ltr">
<span>-</span>——</div>
<div dir="ltr">Hamza Nomani : </div>
<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr">
<div dir="ltr">Hi abdul manan,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.<br> <br>We sincerely apologize for any inconvenience caused to you.<br><br>​Just so you know, according to the information in our system that the selected store while placing the order is Bahrain City Centre. Unfortunately, we cannot change the pick-up store after placing the order. Kindly note that the order will be in store for 14 days before it is automatically cancelled. <br><br>We thank you for your understanding and cooperation. Feel free to get in touch with us for further assistance.<br><br>
</div>
<div style="margin-top: 0px; margin-bottom: 1rem; box-sizing: border-box">Thank You,<br style="box-sizing: border-box"><span style="color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, ">Centrepoint </span>Support Team</div>
</div></div>
<div></div>
<div><br></div>
<br>

</div></div>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5384367