Subject: New Reply Received - Not redeemable for shukran points.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 30 Nov 2022 02:26:08 +0000

Hi Hamza Nomani,  The customer has responded to the ticket.  Not redeemable for shukran points.  Ticket comment <div dir="auto">
<div>Thanks for your email ,still is same issue.</div>
<div dir="auto">Regards,</div>
<div dir="auto">Ali<br><br><div class="gmail_quote" dir="auto"><div dir="ltr" class="gmail_attr"></div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, 30 Nov 2022, 6:20 am Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5369141</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
<div dir="ltr"><br></div>
<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 5369141<br><br>نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br><br>نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br><br>نتطلع الى ردكم.</div>
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<div dir="ltr">Hamza Nomani : </div>
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<div dir="ltr">Hi Mohammad,<br><br>Payment method thanks:<br>To pay with Shukran, you must link your CentrepointStores.com and Shukran accounts.<br><br>Here's how to tie them together.<br>You will first need to create a CentrepointStores.com account<br>If you already have a CentrepointStores.com account, link your Shukran membership to it by clicking 'Thanks' in the 'My Account' menu.<br><br>Here's how you can pay using your Shukrans:<br>Log in to your CentrepointStores.com account.<br>The Checkout indicator on the checkout page will help you determine how many points you can spend.<br>Move the cursor to choose the amount of savings you want.<br><br>Note: Shukran points must have 200 points or more to pay via Shukran.</div>
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<div dir="ltr">Please note that If you still face same problem after doing this methods feel free to contact us again we will assist you further .<br><br>Thank you for your cooperation and shopping with us.<br><br>Do not hesitate to contact us if you have any inquiries.<br><br>
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<div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box" dir="ltr">Thank You,<br style="box-sizing:border-box"><span>Centrepoint </span>Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5369141