Subject: Ticket Assigned - faulty item: order number is 9588370638
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 29 Nov 2022 20:25:38 +0000

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  faulty item: order number is 9588370638 Hi

I placed the above order with you on the 1st October, for a Joie Serina 2-in-1 Swing with Stand.

Less than 2 months in (with very light use) and the swing has developed a fault, it is now squeaking loudly when turned on. Please advise protocol for replacement?

I have tried to find details for contacting the manufacture directly, but they are not available on line.

Await your prompt response.

Kind regards,

Richard Mockett

 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5377139