Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 29 Nov 2022 00:44:14 +0000

Hi Hamza Nomani,  The customer has responded to the ticket.  Returns  Ticket comment <div class="WordSection1">
<div class="MsoNormal">What are you talking about? What information did you ask? Go read your emails again before making up stuff because your goal is to close the case not to solve it</div>
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<div>From: <a href="mailto:[email-masked]" rel="noreferrer">Centrepoint</a><br>
<b>Sent: </b>Tuesday, November 29, 2022 12:22 AM<br>
<b>To: </b><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><br>
<b>Subject: </b>Returns</div>

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<div><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Dear Customer,</span></div>
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<div><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>This email concerns your Customer Service case # 5358842</span></div>
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<div><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for
 us to help us resolve your query.</span></div>
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<div><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</span></div>
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<div><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Looking forward to your response.</span></div>
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<div><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'><span class="msoDel"><span>-</span></span>——</span></div>
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<div><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hamza Nomani :
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Mkishri,<br>
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Thank you for reaching out to us and giving us the opportunity to serve you.<br>
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We sincerely apologize for any inconvenience however, we would like to inform you that we created return request from our end .</span></div>
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<div class="MsoNormal" style="margin-bottom:12.0pt"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Please note the courier partner may take up to 2 - 5 business days to arrange the collection. They will contact you on the following contact number
 when arranging the collection with you: (+96898004081). If the collection has still not been done after allowing that time please do get back to us and let us know, we will be happy to assist you further.<br>
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Thank you for shopping with us and have a great day! Stay Safe!</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Thank You,<br>
Centrepoint Support Team.</span></div>
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</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>5358842:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5358842