Subject: New Reply Received - Discount offer not applying at checkout
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 26 Nov 2022 05:57:59 +0000

Hi Hamza Nomani,  The customer has responded to the ticket.  Discount offer not applying at checkout  Ticket comment <div dir="auto">No following emails were sent and no any requests were assked, today is the first time that emails sent following the case, and every required information were available in previous attached screenshots.<div dir="auto"><br></div>
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<div dir="auto">+971505485098</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, Nov 26, 2022, 3:21 AM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5332700</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
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<span>-</span>-</div>
<div dir="ltr">Hamza Nomani : </div>
<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Haitham,</div>
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<div dir="ltr">Thank you for reaching out to us and giving us the opportunity to serve you.<br> <br>We sincerely apologize for any inconvenience caused to you.</div>
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<div dir="ltr">We are sorry to inform you that the offer updated before you place the order and the issue which you face due to delay in updating the offer. </div>
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<div dir="ltr">We thank you for your understanding and cooperation. Feel free to get in touch with us for further assistance.<br><br>
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<div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box">Thank You,<br style="box-sizing:border-box"><span>Max </span>Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5332700