Subject: New Reply Received - Damaged mug
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 26 Nov 2022 02:59:50 +0000

Hi Hamza Nomani,  The customer has responded to the ticket.  Damaged mug  Ticket comment <div dir="auto">Hi there,<div dir="auto"><br></div>
<div dir="auto">   My <span style="color:rgb(51,51,51);font-family:arial,helvetica,sans-serif;font-size:16px;background-color:rgb(255,255,255)">order number is </span><span style="font-family:arial,helvetica,sans-serif;font-size:16px;background-color:rgb(255,255,255)"><a href="https://www.centrepointstores.com/kw/en/my-account/order/8402042762?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=order_shipped_KW_en" style="color:rgb(0,185,229);text-decoration-line:none" rel="noreferrer">8402042762</a><font color="#333333">.I have attached the damaged mug picture too.</font></span>
</div>
<div dir="auto"><span style="font-family:arial,helvetica,sans-serif;font-size:16px;background-color:rgb(255,255,255)"><font color="#333333"><br></font></span></div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, Nov 24, 2022, 10:08 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Tania,</div>
<div><br></div>
<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
<div><br></div>
<div dir="ltr">We sincerely apologize for any inconvenience caused however, we request you to please share with us the order number along with an image of the item showing the issue so that we can investigate further and assist you accordingly with this.<br><br>
</div>
<div>We are looking forward to hear from you soon. Thank you for your help!</div>
<div><br></div>
<div>Your Friends,</div>
<div>The Support Team</div>
</div></div>

	

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Attachments :
1. <a href='https://helpae.centrepointstores.com/helpdesk/attachments/2044005700848'>20221124_202233.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5340769