Subject: Ticket Assigned - Conversation with maythaa
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 29 Aug 2021 08:37:20 +0000

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with maythaa maythaa                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi this is maythaa al aleeli i placed an order on 26/august/2021 but i did not receive it till now Bot:  Please enter your name Customer:  maythaa Bot:  Hi Maythaa ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  9690450144 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0503885588            12:24 PM, 29th Aug                   Hamza                   Hi Maythaa,Good evening  Thank you for contacting us.This is Hamza. I will be happy to help you           12:25 PM, 29th Aug                     maythaa                    Hi Hamza           12:25 PM, 29th Aug                     maythaa                    i placed an order on 26/August/2021 and till now its showing processing           12:25 PM, 29th Aug                     maythaa                    please note it is school shoes and schools started today           12:25 PM, 29th Aug                     maythaa                    order number is 9690450144           12:26 PM, 29th Aug                   Hamza                   May I request you to please stay on hold while I retrieve the information.            12:27 PM, 29th Aug                     maythaa                    sure           12:27 PM, 29th Aug                   Hamza                   Thank you for allowing me the time to check. I appreciate your patience.           12:28 PM, 29th Aug                   Hamza                   We would like to inform you that your order ARRIVED AT PICK-UP LOCATION           12:28 PM, 29th Aug                     maythaa                    usually i receive an SMS and a call for that           12:29 PM, 29th Aug                     maythaa                    and also it is not updated in ur application that order is ready to collect, thats why I was waiting an update           12:30 PM, 29th Aug                   Hamza                   We request you to please visit the site and collect your order with only your order number 9690450144           12:31 PM, 29th Aug                   Hamza                   Is there anything else I can help you?            12:32 PM, 29th Aug                   Hamza                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:37 PM, 29th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3034474