Subject: Ticket Assigned - Conversation with nisha imthiaz
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 29 Aug 2021 08:11:49 +0000

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with nisha imthiaz nisha imthiaz                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  nisha imthiaz Bot:  Hi Nisha Imthiaz ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  9690901876 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0552175021            12:02 PM, 29th Aug                   Hamza                   Hi Nisha,Good evening  Thank you for contacting us.This is Hamza. I will be happy to help you           12:03 PM, 29th Aug                     nisha imthiaz                    Hi           12:03 PM, 29th Aug                     nisha imthiaz                    I didn't receive my order           12:04 PM, 29th Aug                     nisha imthiaz                    It's shipped 27th           12:04 PM, 29th Aug                   Hamza                   Thank you for allowing me the time to check. I appreciate your patience.           12:04 PM, 29th Aug                   Hamza                   Thank you for sharing the order details. Please allow me a moment to check this for you.           12:04 PM, 29th Aug                   Hamza                   May I request you to please stay on hold while I retrieve the information.            12:04 PM, 29th Aug                     nisha imthiaz                    Ok           12:04 PM, 29th Aug                   Hamza                   Could you please confirm is this your correct phone number 971552175021?           12:05 PM, 29th Aug                     nisha imthiaz                    I order school bags and lunch bags today scl frist day           12:05 PM, 29th Aug                     nisha imthiaz                    Yes it's my number           12:06 PM, 29th Aug                   Hamza                   Please note that the delivery frame us within 2-3 working days           12:06 PM, 29th Aug                   Hamza                   Our courier partner will contact you to deliver your order within 48 hours           12:06 PM, 29th Aug                     nisha imthiaz                    Ohh so tomarow only I can get my order?           12:07 PM, 29th Aug                     nisha imthiaz                    OK thanks bye           12:08 PM, 29th Aug                   Hamza                   Is there anything else I can help you?            12:08 PM, 29th Aug                   Hamza                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:11 PM, 29th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3034394