Subject: Ticket Assigned - Conversation with mona
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 28 Aug 2021 15:09:16 +0000

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with mona mona                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  mona Bot:  Hi Mona ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointsa Bot:  Please enter your order number to continue Customer:  6343973328 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0533867836            06:58 PM, 28th Aug                   Hamza                   Hi ,Good evening  Thank you for contacting us.This is Hamza. I will be happy to help you           07:01 PM, 28th Aug                   Hamza                   We have checked and it appears that the following order number: (6343973328) was placed on (Aug 27, 2021). Please note the delivery time frame is 2-3 business days. The tracking number for your order is: (Z4986337) and you can track it here: (https://zajil-express.com/).           07:04 PM, 28th Aug                   Hamza                   Is there anything else I can help you?            07:05 PM, 28th Aug                   Hamza                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:09 PM, 28th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3032266