Subject: New Reply Received - My refund
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 28 Aug 2021 12:56:57 +0000

Hi Hamza Nomani,  The customer has responded to the ticket.  My refund  Ticket comment <div>Are you saying i have to wait for 3 weeks to get my 99 Sar now its already 2 weeks what kind of process is that.<br><br>
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<div>On 28 Aug 2021, at 12:45 PM, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi Portia,</div>
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<div>Thank you for reaching out to us.</div>
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<br>We apologize for the inconvenience that has happened.</div>
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<br>Regarding the order: 6334266165 Please note that the refund has been processed successfully from our side for the amount (SAR 99.00), however due to some concerns with the payment vendor, the refund has been rejected.</div>
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<br>Rest assured our team has already advised the payment vendor to manually process the rejected refund from their side. The refund processing takes approximately 3 weeks.</div>
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<br>Please check the bank statement once the mentioned period is over to make sure that the refund has been credited.</div>
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<br>Feel free to reach out to us for any further assistance.</div>
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<br>Your Friends</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3030275