Subject: Ticket Assigned - Conversation with hello
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 16 Aug 2021 12:20:58 +0000

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hello hello                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hello Bot:  Hi Hello ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6339446322 Bot:    Your order status is :     If you have not received your order, Home Delivery takes 3 to 5 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  00966590548147            04:10 PM, 16th Aug                   Hamza                   Hi ,Good even
 ing  Thank you for contacting us.This is Hamza.I will be happy to help you           04:10 PM, 16th Aug                     hello                    Hello Hamza           04:11 PM, 16th Aug                     hello                    I have problem here           04:11 PM, 16th Aug                     hello                    I place an order number: 6339446322           04:11 PM, 16th Aug                     hello                    I payed by my credit card           04:11 PM, 16th Aug                     hello                    I should receive the order today           04:12 PM, 16th Aug                     hello                    Until now no one contacted me           04:12 PM, 16th Aug                     hello                    And i have flights Wednesday  so place the order           04:12 PM, 16th Aug                     hello                    Can you help plz???           04:12 PM, 16th Aug                   Hamza                   May I request you to please stay 
 on hold while I retrieve the information.&nbsp;           04:13 PM, 16th Aug                     hello                    Ok           04:13 PM, 16th Aug                   Hamza                   Thank you for allowing me the time to check. I appreciate your patience.           04:16 PM, 16th Aug                   Hamza                   Could you please confirm is this your correct phone number 966590548147?           04:16 PM, 16th Aug                     hello                    Yes, i have 2 mumbers( +966590548147, +966583642039)           04:16 PM, 16th Aug                     hello                    And the order related to my second number           04:17 PM, 16th Aug                   Hamza                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.&nbsp;&nbsp;           04:18 PM, 16th Aug                     hello                    Yes, but i have to travel Wednesday, so what will ha
 ppen if the order delays!!!!           04:18 PM, 16th Aug                     hello                    I want to receive the order today as the same time mensioned in the webside when i placed the order           04:19 PM, 16th Aug                   Hamza                   As we have checked,your order is already with our courier partner and it's out for delivery today           04:19 PM, 16th Aug                   Hamza                   You will be contacted soon enough           04:19 PM, 16th Aug                     hello                    Ok thank you           04:19 PM, 16th Aug                   Hamza                   Is there anything else I can help you?&nbsp;           04:20 PM, 16th Aug                     hello                    No thank you           04:20 PM, 16th Aug                   Hamza                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:20 PM, 16th Aug                                          V
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