Subject: Ticket Assigned - Conversation with reem
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 11 Aug 2021 15:20:03 +0000

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with reem reem                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  reem Bot:  Hi Reem ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointbh Bot:  Please enter your order number to continue Customer:  7486245770 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +97336183823            07:06 PM, 11th Aug                     reem             
        Ok           07:06 PM, 11th Aug                   Hamza                   Hi Reem,Good evening  Thank you for contacting us.This is Hamza. I will be happy to help you           07:11 PM, 11th Aug                   Hamza                   Could you please confirm is this your correct phone number 97336183823?           07:14 PM, 11th Aug                   Hamza                   Hi, I'm not getting a response from you. Are we still connected?           07:15 PM, 11th Aug                   Hamza                   Hi Reem, I have not received a response from you still, please confirm if we are still connected?           07:17 PM, 11th Aug                   Hamza                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           07:19 PM, 11th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/t
 ickets/2970406